Bar Operations Leader — Elevate Guest Experience

Compass Group USA; San Francisco (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Flik Hospitality Group in San Francisco seeks a dedicated SFO Bar Manager to lead planning and direction across our hub of clubs and lounges, achieving operational goals while maintaining client relationships and ensuring safety and sanitation standards.

You will train bartending staff to elevated service levels, manage on-site program compliance, and partner with Beverage Operations to close performance gaps and achieve budgetary and quality targets.

Qualifications

• Quality driven with a passion for excellence in guest service and satisfaction.
• Client-focused, proactive with a strong mind-set for continuous improvement.
• Rigorous attention to detail: ability to execute on numerous workstreams within the same timeframe.
• Minimum 3-5 years bartending experience.
• Bachelor’s degree and 1-3 years of Food & Beverage operations experience at a supervisor-level.
• Ability to coach and guide bartenders and management staff.
• An ambitious spirit that will strive to provide the highest quality of F&B operations to external customers.

Responsibilities

• Manage day to day bar operations in all SFO locations on site
• Support the corporate team in new openings in your respective hub
• Support new and existing bar technologies
• Create a culture of safe and responsible service with all team members
• Implement practices to support safety and sanitation goals
• Understand and utilize all tools to achieve budgetary, quality control, service standards and financial goals of each location
• Responsible for maintaining on site program compliance (back bar displays, well liquor, beer and wine selection) as well as assisting in implementing activations
• Responsible for compliance with recipe adherence, portion controls standards across portfolio
• Develop training plan to implement SOPs with the support of training coordinators
• Strategize with Beverage Operations manager on performance gaps, by unit, and processes to close gaps
• Monitor, track, and audit against comp policy and premium sales
• Determine and define project scope and objectives
• Predict resources needed to reach objectives and manage resources in an effective and efficient manner
• Prepare budget based on scope of work and resource requirements
• Develop and manage a detailed project schedule and work plan
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
• Manage contracts and relationships with vendors and suppliers by assigning tasks and communicating expected deliverables
• Measure project performance to identify areas for improvement

Skills

Guest service excellence

Attention to detail

Coaching bartenders

Leadership

Bartending experience

Education

Bachelor’s degree in related field

Job description

Flik Hospitality Group in San Francisco seeks a dedicated SFO Bar Manager to lead planning and direction across our hub of clubs and lounges, achieving operational goals while maintaining client relationships and ensuring safety and sanitation standards.

You will train bartending staff to elevated service levels, manage on-site program compliance, and partner with Beverage Operations to close performance gaps and achieve budgetary and quality targets.