Bar Manager (m/f)

The Vendom Company; New York (NY); On-site; USD 50,000 - 90,000; Full time

Job summary

Join a prestigious new establishment in New York City, where timeless elegance meets vibrant energy. As a Bar Manager, you will lead a dedicated team to deliver exceptional service in a luxurious environment. This role involves overseeing beverage operations, ensuring guest satisfaction, and maintaining high standards of hospitality. You will play a pivotal role in crafting memorable experiences for members and guests, all while contributing to a culture that values professionalism and teamwork. If you are passionate about hospitality and eager to be part of an exclusive opening, this is the opportunity for you.

Benefits

Free on-duty meals

Medical insurance

Dental insurance

Vision insurance

Life insurance

Wellness perks

Retail discounts

Activity discounts

Retirement savings plan

Qualifications

• Proven experience in fine dining or hotel environments is essential.
• Management experience in NYC food and beverage is preferred.
• Ability to work independently and maintain a clean working environment.

Responsibilities

• Oversee beverage service and ensure exceptional hospitality standards.
• Manage daily operations and maintain cleanliness in service areas.
• Train staff and promote a positive team culture.

Skills

Hospitality Management

Team Leadership

Conflict Resolution

Customer Service

Operational Management

Flexibility

Education

Experience in Fine Dining

Management Experience

Current NYC Food Protection Certificate

Tools

Microsoft Office

POS Platforms

Reservation Management Platforms

Business Analysis Programs

Job description

Head office : 828-850 Madison Avenue
New York

The Bar Manager will be responsible for overseeing beverage service in bar, restaurant and lounge areas of the club (as assigned) and providing a level of service that exceeds guest expectations, and ensuring all staff work together as an effective team to deliver exceptional hospitality. This role is part of a team of Beverage Managers that supports the various food and beverage spaces within the Club.

Service & Hospitality

• Ensures exceptional service standards and Member satisfaction across all bar and lounge areas within the Club through collaboration with restaurant and bar teams. Promotes a team culture and passion for hospitality, food and beverage.
• Sets an example for impeccable service, maintaining the ability to step into any role in the lounge or bar in the absence of staff.
• Responsible for maintaining service training materials, working collaboratively with the Beverage Director to ensure service standards are communicated and upheld with excellence.
• Enhances the private club experience by delivering an exceptional guest experience that balances charm, warmth, hospitality, and sophistication - fine-tuned to the individual member/guest.
• Responds swiftly to address employee or Member/guest conflicts and complaints through Company’s complaint handling procedure.

Operations

• Manages all aspects of service on a daily basis, in a truly hands-on fashion.
• Accountable for ensuring all aspects of the lounge, and storage spaces are in excellent condition: lighting, temperature, bathrooms, cleanliness, seating arrangements, table settings, and ‘mise en place’; reports repair / maintenance issues in a timely manner.
• Responsible for ensuring that all opening duties, checkouts, and closing duties are performed daily to standards.
• Attends pre-shift meetings to represent the Beverage team to communicate new menu items and conduct product and service training. Directs lounge service.
• Comfortable controlling the greeting and seating of guests; order-taking and service.
• Maintains the safety and security of all employees, Members/guests and company assets, including compliance with health, safety, sanitation and workforce / labor regulations and procedures.
• Works with the Beverage Director to create and maintain menu and products and training materials.
• Ensure beverage product, storage, and service quality meets the standard.
• Responsible for overall professional appearance of beverage staff. Performs other work-related duties as assigned.

Business & Financial

• Collaborates closely with the Beverage Director on workforce planning, ensuring appropriate staffing levels for current and future business needs.
• Completes effective, accurate, and timely inventory tasks.
• Compiles and monitors daily reports e.g. daily performance of the dining room(s); payroll timesheets and tip reports.
• Operates the business within established budgetary parameters, and contributes to achieving Company financial objectives, by monitoring payroll, sales & departmental costs.

Leadership

• Participates in recruiting and hiring activities for the department.
• Promotes an exceptional team spirit, building good morale and trust among the team through hands-on leadership.
• Ensures that all team members are knowledgeable about Company history, food and beverage products, steps of service, and safety protocols.
• Manages team training calendar and records; conducts training, including new hire service training and ongoing service/product training for existing employees.
• Responsible for managing performance of team members by providing continuous feedback (recognition, coaching or documenting infractions when necessary).
• Maintains a strong understanding of company background, core values and philosophy.

Profile

• Proven experience working in a fine dining restaurant or hotel environment.
• Previous management experience required, preferably in a New York City food and beverage environment.
• Proficiency in a variety of technology systems, especially Microsoft Office, Microsoft Excel, Google Suite, POS platforms, reservation management platforms, and various business analysis programs.
• Current NYC Food Protection Certificate (or ability to attain certification upon hire). Willingness to maintain a clean, healthy, and safe working environment.
• Ability to work independently, with minimal supervision.
• Ability to work flexible hours, including evenings, weekends, and holidays, as needed.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Ability to be flexible with job demands and open-minded when being asked to complete tasks.
• Ability to operate and use all equipment necessary to run the restaurant.
• Ability to operate with grace under pressure.
• Ability to move or handle equipment throughout the restaurant generally weighing up to 50 pounds.
• Ability to work varied hours/days as business dictates. Ability to stand for up to 8-10 hours a day.

Company Description

Welcome to Maxime’s, the latest creation from renowned club owner and entrepreneur Robin Birley, the visionary behind London’s prestigious private members’ clubs, 5 Hertford Street and Oswald’s.

Join the team at Maxime’s, where timeless elegance meets the vibrant energy of New York City.

Set to open in early 2025 on Madison Avenue, New York, Maxime’s will continue the Birley tradition of excellence, offering members and their guests unparalleled experiences in a setting of comfort, discretion, and sophistication.

The Maxime’s Experience:

Maxime’s embodies the essence of a private house, where members are cared for with the utmost professionalism, warmth, and personality. From an exquisite culinary offering to an extraordinary wine selection, every detail is designed to celebrate outstanding hospitality.

• Be part of an exclusive opening that combines the legacy of London’s finest clubs with the dynamic allure of New York City.
• Work in a team that values humility, personality, and passion for creating unforgettable experiences.
• Quality of life: Consistent schedules with a great work life balance.
• Comprehensive benefits (free on-duty meals, medical, dental, vision, life insurance), wellness perks, retail and activity discounts, and a retirement savings plan.
• Thrive in an environment that celebrates elegance, attention to detail, and world-class service standards.

Your role at Maxime’s:

Whether you’re crafting unforgettable moments in our dining rooms, elevating our wine and food offerings, or supporting operations behind the scenes, your contribution will be integral to our mission of excellence. Step into the world of Maxime’s and join a team dedicated to redefining hospitality in the heart of Manhattan. Be part of something truly extraordinary from the very beginning.