Bar Manager

Smokey Bones; Warwick (RI); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in the restaurant sector is seeking a passionate Bar Manager to lead a dynamic team in delivering exceptional guest experiences. This role emphasizes operational excellence, team development, and financial performance. With opportunities for career growth and a supportive work environment, you will play a crucial role in creating memorable moments for guests while fostering a positive culture among team members. Join a company that values its employees and offers a range of benefits from day one, including scholarships and health care plans.

Benefits

Free meals on working shifts

Meal discounts

Employee Life Assistance Program

Discounts on products and services

College scholarships

Multiple health care plans

Opportunities for career growth

Qualifications

• Previous experience as a Bar Manager or in Service Management.
• Strong focus on guest and employee experiences.

Responsibilities

• Coach teammates to deliver excellent guest experiences.
• Model company values and train staff on new menu items.
• Set plans and measure goals related to sales and guest satisfaction.

Skills

Service Management

Team Leadership

Guest Experience

Operational Excellence

Education

High School Diploma

Hospitality Management Degree

Job description

Are you looking for a place that celebrates YOU for being YOU? Do you want to work with people that are fun and work as a team? Where you have the flexibility that you need? Industry-leading Smokey Bones is proud to have been awarded and recognized as a Certified Great Place to Work two years in a row! We offer competitive pay, scholarships, access to our discounts hub, and an amazing culture where we celebrate you for being YOU. Come and find out why our guests are packing our restaurants and we are a Certified Great Place to Work!

What we Offer :

• A fun environment where we value and celebrate our family members!
• Perks for ALL employees on DAY 1!
• Free meals on working shifts, meal discounts and savings on gift cards
• FREE Employee Life Assistance Program services to ALL Smokey Bones employees including crisis helpline and 3 free counseling sessions.
• Discounts on 1000's of products and services, including pay-as-you-go plans, through free membership through benefits hub.
• College scholarships for ALL Smokey Bones employees and their immediate family members with Bellevue University
• Multiple health care plans to choose from, including Vision, Critical Illness, Limited indemnity for diagnostic, hospital, prescription drug, Short-term and long-term disability, Whole Life, and legal plans with free legal services and discounts.
• Opportunities for career growth and development throughout the organization.
• Additional benefits offerings starting for salaried and full-time employees with one year of service.

About Smokey Bones :

Smokey Bones is a full-service restaurant delivering great barbecue, award-winning ribs, and good times in 63 locations across 16 states. We serve lunch and dinner with a full bar featuring bourbons, whiskeys, craft beers, and signature cocktails. Our menu includes slow-smoked, fire-grilled meats available for dine-in, pick-up, online ordering, or catering and delivery.

Roles and Responsibilities :

Guest Experience

• Coach teammates on delivering an excellent guest experience.
• Coach on anticipating, identifying, and resolving issues impacting guest experience.
• Guide teammates on how actions affect guest experience and how to interpret results.
• Interact positively with guests and solicit feedback.
• Handle and follow up on guest concerns escalated from teammates, escalating to GM and DO as necessary.
• Ensure quality of all restaurant facilities by coordinating with management and vendors for maintenance and repairs.

Operations Leadership :

• Model standards and behaviors expected from managers and teammates.
• Teach and model company values and culture.
• Train staff on new menu items and standards.
• Coach on operational excellence, maintenance, and facilities.
• Motivate teammates to improve performance and provide feedback.
• Develop leadership skills within the team.

Financial Performance :

• Set plans, communicate strategies, and measure goals related to inventory, sales, and guest satisfaction.
• Identify performance gaps and initiate improvement programs.
• Review sales trends and help grow sales.
• Learn about Profit and Loss statements, forecasting, and budgeting.
• Support administrative duties in compliance with laws.

Requirements

The RIGHT person needs the following experience and qualities :

• Previous Bar Manager / Service Management Experience (must be in a full-service restaurant with a full bar)
• Results-driven, trustworthy, and team-oriented
• Ability to engage and develop team members and coach in adherence to company policies
• Passionate about hospitality and creating excellent guest and employee experiences
• Must be able to stand for 10 hours and lift 50 lbs.
• Pre-Employment Screening Required Post Offer, including drug test, background check, and employment references.