Bar Lead - Rise Uptown Hotel

Remington Hospitality; Phoenix (AZ); Presencial; USD 34.000 - 48.000; Jornada completa

Descripción de la vacante

Remington Hospitality is seeking a dynamic bar supervisor to lead the service team on busy shifts, ensure drink quality, and uphold safety and cleanliness standards in our hotel bar.

You will coach staff, monitor inventory, engage guests, and manage cash handling with accuracy in a fast-paced environment. This role requires strong leadership, problem-solving, and a commitment to guest satisfaction.

Responsabilidades

• Leads pre-shift briefings, assigns bar stations, and acts as the on-shift point person behind the bar during service.
• Prepares and serves drinks to recipe and presentation standards.
• Trains new bartenders and barbacks on recipes, POS procedures, and service standards; provides on-shift coaching.
• Monitors par levels, checks deliveries, rotates stock, and flags shortages or waste.
• Completes end-of-month inventory for liquor, beer, and wine.
• Verifies IDs and ensures responsible alcohol service; maintains bar cleanliness and safety.
• Engages guests, resolves routine service issues on the floor.
• Escalates larger concerns to the Restaurant Manager or Director of F&B.
• Assists with opening/closing checklists and shift tasks.
• Maintains bar supplies and prepares daily requisitions.
• Familiar with liquor types, recipes, glassware, and garnishes.
• Handles cash, MICROS or registers, discounts, and tip policies accurately.
• Anticipates guest needs and maintains positive guest relations.
• Trains on liquor liability within 30 days of employment and refresher every 2 years.

Descripción del empleo

What you will be doing

• Shift Leadership: Leads pre-shift briefings, assigns bar stations, and acts as the point person behind the bar during service, keeping pace during high-volume periods and resolving day-to-day issues in real time.
• Bartending and Quality Control: Prepares and serves drinks to recipe and presentation standards, and monitors that other bartenders are following recipe, portion, and garnish guidelines consistently.
• Training and Mentorship: Trains new bartenders and barbacks on drink recipes, POS procedures, and service standards; provides on-shift coaching and feedback and supports onboarding alongside the Restaurant Manager.
• Inventory Support: Monitors par levels, checks in deliveries, rotates stock, and flags shortages or waste to the Restaurant Manager.
• Completes EOM inventory counts for all liquor, beer & wine.
• Compliance and Safety: Verifies IDs and ensures responsible alcohol service, and maintains bar cleanliness, sanitation, and safety standards in line with health regulations and hotel policy.
• Guest Service: Engages with guests, resolves routine service issues and complaints on the floor, and escalates larger concerns to the Restaurant Manager, Director of F&B or Manager on Duty.
• Administrative Support: Assists with shift-level tasks such as opening/closing checklists.
• Efficiently maintain bar supplies, including preparation of daily requisition, as necessary.
• Must be completely familiar with all the different kinds of liquor, recipes and prices of drinks, proper glassware used for each recipe, as well as garnishes needed.
• Know drink recipes, prices and type of beverages available.
• Be familiar with accurate cash handling procedures to include proper discounting, MICROS system (or registers), bank procedures and tip policies. Responsible for accurately charging the guests for drinks. Responsible for accurate intake of all the monies.
• Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times.
• Resolve guest complaints, ensuring guest satisfaction in each interaction.
• Be formally trained regarding liquor liability within 30 days of employment and every 2 years thereafter.