Bar and Concessions Manager

Harvard University; Cambridge (MA); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Generous paid time off

Medical, dental, and vision coverage

Tuition assistance

Commuter benefits

Job summary

Harvard University’s American Repertory Theater seeks a Bar and Concessions Manager to lead beverage operations for public and private events. You will supervise hourly staff, manage inventory, and ensure high-quality service in a busy arts venue.

Reporting to the Director of Event Sales and Rentals, you will collaborate with departments to plan concessions, maintain safety standards, and uphold university policies across front- and back-of-house spaces.

Qualifications

• Minimum of 2 years’ relevant work experience.
• Supervisory and budgeting experience required.
• Strong communication and organizational skills.

Responsibilities

• Lead bar and concessions operations for events and performances.
• Supervise hourly staff, scheduling and performance management.
• Monitor inventory, cost controls and monthly audits.
• Coordinate with events teams for private functions.

Skills

Supervisory experience

Budgeting

Inventory management

MS Office

Excel (intermediate)

Communication skills

Kitchen equipment ops

Menu management systems

Tools

POS systems

Job description

• Harvard Job Function: Hospitality & Dining Services
• Union: 00 - Non Union, Exempt or Temporary
• Salary Grade: 056
• Department: American Repertory Theater
• FLSA Status: Exempt

Company Description

By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.

Why join The American Repertory Theater?

A.R.T. is a leading force in American theater, producing groundbreaking work that is driven by risk-taking and passionate inquiry. Since 2008, Terrie and Bradley Bloom Artistic Director Diane Paulus has pursued A.R.T.'s mission to "expand the boundaries of theater" by programming transformative theatrical experiences, always including the audience as a central partner. A.R.T. is nationally and internationally recognized as a leader of artistic innovation. In recent years, productions that began at A.R.T. have won 19 Tony Awards, and numerous works developed by A.R.T. have been performed throughout the country and around the world.

As the professional theater on the campus of Harvard University, A.R.T. is committed to playing a central role in the cognitive life of the University, catalyzing discourse, interdisciplinary collaboration, and creative exchange among a wide range of academic departments, institutions, students, and faculty members. This season, the A.R.T. will move from its historic home in Harvard Square to its new home in Allston, the Goel Center for Creativity and Performance, a state-of-the-art building with two primary performance spaces, rehearsal halls, studios, and running shops. For more information, please visit our website at: https://americanrepertorytheater.org/ .

Job Description

Under Terrie and Bradley Bloom Artistic Director Diane Paulus and Managing Director Anna Fitzloff, the A.R.T. is poised to undertake a transformative opportunity to serve its mission to expand the boundaries of theater with its move to new state-of-the-art Goel Center for Creativity & Performance. The Goel Center, with a bar and kitchen situated at the core of its expansive lobby area, will provide an unprecedented opportunity to expand season and private event programming. The Bar and Concessions Manager will facilitate the creation of an open, welcoming, and high-quality café offering, whether for a midday lunch, at intermission of a musical, or at a private event.

Reporting to the Director of Event Sales and Rentals, the Bar and Concessions Manager will lead the food and beverage operation at the American Repertory Theater, supervising hourly staff and serving as a key contact point for patrons.

Key Responsibilities:

Staff Management

• Hire and train staff in bar, kitchen, and event support roles
• Lead training and development, workflow and performance management, and the promotion of an innovative work environment
• Foster a culture of community, trust, respect, professionalism, and accountability
• Assign and direct the work of a team of hourly and temporary staff to ensure the delivery of excellent service; address staff performance and recommend/deliver corrective actions as needed

Administrative Duties

• Assist with monitoring menu and inventory management systems, including, but not limited to, ensuring cost control and mitigation of loss prevention; completion of weekly inventory audits; maintenance of appropriate inventory levels based on menu needs, etc.
• Ensure equipment, front-of-house, and back-of-house spaces are operational and clean
• Design and execute opening and closing procedures
• Partner with the Director of Event Sales and Rentals in supporting the food and beverage needs of private events in both planning and execution
• Work with the Patron Services, Artistic, and Producing teams to plan concessions and bar services, including for intermission and pre- and post-show, but limited to show schedules
• Foster and maintain relationships with external vendors supporting the food and beverage operations at theatrical and private events

Food Service Duties

• Ensure high standards are consistently met with regard to quality assurance related to food, sanitation, equipment, facility maintenance and management, and safety
• Ensure compliance with University policies and procedures and applicable legal rules and regulations
• Maintain TIPS training and food-related training for all staff working in the bar and concessions
• Maintain liquor license and food sales licenses for the institution

Working Conditions:

• Subject to wet floors, temperature extremes, and excessive noise
• Standing and walking for significant amounts of time is necessary

Physical Requirements:

• Position frequently involves long hours and widely diverse duties
  Must be able to lift (approximately 20 to 30 pounds), bend, stoop and perform other physical exertion
• Ability to stand for extended periods of time
• Must be able to lift, bend, stoop and perform regular walking and standing
• Subject to wet floors, temperature extremes, and excessive noise

Qualifications

Basic Qualifications a candidate must meet to be considered for this role:

• Minimum of 2 years’ relevant work experience

Additional Qualifications and Skills:

• Supervisory experience
• Budgeting and inventory management
• Knowledge of Microsoft Office Suite, intermediate Excel skills
• Strong communication (verbal, written, interpersonal) skills and an ability to communicate effectively with a diverse constituency
• Operational experience with industrial kitchen equipment (dishwasher, oven, ventilation systems, etc.)
• Operational experience with food service applications and computerized menu management systems

Additional Information

• Interview Process:Our interview process may include both virtual interviews via Zoom and in-person interviews. Selected finalists may be asked to participate in an in-person interview.
• Standard Hours/Schedule: This role requires the ability to work evenings, weekends, and holidays as needed
• Visa Sponsorship: Harvard University is unable to provide visa sponsorship for this position
• Pre-Employment Screening: Harvard University requires pre-employment reference and background screenings(Identity)
• Other Information:This position will have a 3-month orientation and review period.

This position has been determined by school or unit leaders that all duties and responsibilities must be performed at a Harvard or Harvard-designated location. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Salary Grade and Ranges

This position is salary grade level 056. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information.

Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:

• Generous paid time off including parental leave
• Medical, dental, and vision health insurance coverage starting on day one
• Retirement plans with university contributions
• Wellbeing and mental health resources
• Support for families and caregivers
• Professional development opportunities including tuition assistance and reimbursement
• Commuter benefits, discounts and campus perks

EEO/Non-Discrimination Commitment Statement

Harvard University is committed to equal opportunity and non-discrimination . We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.

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