Banquets Director: Elevate Luxury Events & Guest Experience

Cliff House Maine; Cape Neddick (ME); On-site; USD 70,000 - 80,000; Full time

Job summary

Cliff House Maine seeks a Director of Banquets to lead all Front of House banquet and event experiences, guiding strategic vision, financial performance, and service standards in a luxury setting. You will partner with Sales, Event Planning, and Culinary leadership to deliver seamless, memorable events reflecting the property's brand.

The role sets the culture for service across the department and serves as a key leader within the broader Food & Beverage organization.

Qualifications

• Five or more years of progressive banquet or event management experience, ideally within a luxury resort.
• Experience owning departmental budgets, labor management, and financial reporting.
• Strong track record of building and leading teams in a fast-paced, guest-focused environment.
• Excellent written and verbal communication skills with the ability to influence stakeholders.
• Polished, professional presence and discretion expected in a luxury hospitality setting.
• Familiarity with Forbes service standards strongly preferred.

Responsibilities

• Own the overall guest experience and service quality across all banquet and event functions, from intimate gatherings to large-scale events.
• Set and uphold service standards that meet or exceed luxury/Forbes-level expectations.
• Partner cross-functionally with Sales, Event Planning, and Culinary leadership to ensure flawless execution from planning to delivery.
• Represent the banquet department in property-wide leadership discussions, budgeting, and forecasting.
• Oversee the banquet department's P&L, driving labor efficiency, cost control, and revenue optimization.
• Build, develop, and lead a high-performing banquet team; recruit, train, coach, and manage performance.

Skills

Leadership

Budgeting

Communication

Guest service

Job description

Cliff House Maine seeks a Director of Banquets to lead all Front of House banquet and event experiences, guiding strategic vision, financial performance, and service standards in a luxury setting. You will partner with Sales, Event Planning, and Culinary leadership to deliver seamless, memorable events reflecting the property's brand.

The role sets the culture for service across the department and serves as a key leader within the broader Food & Beverage organization.