Banquets Captain

L'Auberge de Sedona; Sedona (AZ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision

Disability Insurance

Term Life and AD&D

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

L'Auberge de Sedona in Sedona, AZ seeks a Banquets Captain to lead event setup, service, and teardown with a focus on flawless guest experiences. You will guide the team, ensure compliance, and coordinate with Sales and Catering to deliver memorable events.

The role requires supervisory experience, strong math skills, and excellent communication, underpinned by a commitment to safety and luxury service. This is a full-time, on-site position with competitive benefits.

Qualifications

• Minimum of 1 year progressive experience in a hotel or related field.
• High school diploma or equivalent; hospitality coursework is a plus.
• Previous supervisory experience preferred.
• Alcohol Awareness Certification (must comply with state regulations).
• Excellent communication, decision-making, and problem-solving abilities.
• Ability to work effectively under pressure and take initiative.
• Strong proficiency in financial tasks and arithmetic.

Responsibilities

• Lead the charge in setting up, servicing, and breaking down epic banquet events, ensuring every detail matches Banquet Event Orders.
• Maintain appearance, service, and safety standards; be the policy/liquor-law go-to.
• Rally the crew, assign tasks, run pre-event huddles, and train new recruits.
• Bridge Sales, Catering, and guest needs; resolve issues and prevent accidents.
• Oversee schedules, wage reports, inventory, beverage service, and cash handling.
• Support A/V, attend meetings, manage Lost and Found, and safeguard sensitive areas.

Skills

Banquets leadership

Team rallying

Guest service excellence

Problem solving

Operations & finances

Adaptability & reliability

Education

High school diploma or equivalent

Hospitality coursework recommended

Alcohol Awareness Certification

Job description

Join Our Team as a Banquets Captain!

Step into the spotlight and let your leadership dazzle! As our Banquets Captain, you’ll be the maestro orchestrating every detail—from the first sparkling setup to the final, flawless farewell. You’ll rally your team, keep service seamless, and make every event an unforgettable celebration. If you thrive where energy is high and every moment is a chance to wow guests, get ready—this is your stage to shine and create magical memories!

KEY SKILLS/RESPONSIBILITIES

• Master of Banquets: Lead the charge in setting up, servicing, and breaking down epic banquet events, all while making sure every detail matches the Banquet Event Orders.
• Style & Safety Guru: Keep the team looking sharp and working smart, upholding top‑notch standards in appearance, service, and safety. You’re also the go-to for policy and liquor law know‑how!
• Team Dynamo: Rally the crew, assign tasks, run pre-event huddles, and help train new recruits to be the best in the biz.
• Guest Happiness Hero: Bridge the gap between Sales, Catering, and guests, swooping in to solve problems, complaints, and keep accidents at bay.
• Operations Whiz & Money Maestro: Juggle schedules, crunch wage reports, keep inventory in check, and oversee beverage service—all while handling checks, paperwork, and cash with impressive finesse.
• Multi-Tasking Marvel & Trusted Ally: Lend a hand with A/V, attend meetings, help out wherever needed, manage "Lost and Found" mysteries, and keep sensitive areas secure - always representing the company with integrity and flair.

EDUCATION & EXPERIENCE

• Minimum of 1 year progressive experience in a hotel or related field required
• High school diploma or equivalent required; college coursework in hospitality or a related field is a plus
• Previous supervisory experience preferred
• Alcohol Awareness Certification (must comply with state regulations)
• Excellent communication, decision-making, and problem-solving abilities
• Ability to work effectively under pressure and demonstrate initiative
• Strong proficiency in financial tasks and arithmetic.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information Our Resort L'Auberge de Sedona is the luxury, four-star resort that our guests seek out. Situated on the banks of Oak Creek in the heart of Sedona’s famed Red Rock country, L’Auberge de Sedona is a place where guests celebrate, connect, heal, and relax. Taking inspiration from the resort’s location on Oak Creek, L'Auberge de Sedona has 62 luxury cottages and 21 lodge-style guest rooms allowing for a "resort within a resort" experience or tranquil seclusion. Guests of our Sedona, AZ luxury resort don’t have to go far to experience what’s recognized as "One of the Top Ten Restaurants in the Southwest" by Condé Nast Traveler at the resort’s on-property restaurants, Cress on Oak Creek and Etch Kitchen & Bar, or experience true rejuvenation at the L’Apothecary Spa. About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it’s this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.

Application deadline for Colorado positions:

Source: Hospitality Online