Banquets Captain

Fairmont Hotels & Resorts; Santa Monica (CA); On-site; USD 39,000 - 52,000; Full time

Job summary

Fairmont Miramar Hotel & Bungalows in Santa Monica seeks an experienced Banquet Supervisor to lead on-site and off-site events, coordinating service from setup to breakdown.

You will work with Rooms, Culinary, and Stewarding, ensuring flawless guest experiences, while maintaining high standards and flexible hours, including evenings and weekends.

Qualifications

• Minimum of two years of banquet experience as an F&B Supervisor, Shift Lead, Banquet Manager, or Assistant Banquet Manager within a luxury or full-service property
• Current and active California Food Handler Card required
• Current and active California Responsible Beverage Service (RBS) certification required

Responsibilities

• Demonstrate working knowledge of banquet operations, coordinating and servicing on-site and off-site events
• Participate in all aspects of event execution, including setup, bar service, food service, and event breakdown
• Maintain close communication with on-site contacts regarding event timelines, setup changes, and service needs
• Communicate clearly and professionally with Rooms, Culinary, Stewarding, and other departments both verbally and in writing
• Take ownership of guest, client, and Heartist requests and ensure timely follow-up
• Assist Banquet leadership with day-to-day operations, administrative tasks, and special projects, including food labels and requisitions
• Support banquet leadership with ordering linen, food, beverage, and operational supplies
• Inspect event spaces and back-of-house areas following each event to ensure cleanliness, organization, and operational readiness
• Ensure all event spaces, including Bungalows, Jones Library, and Fountain Room, are returned to standard setup following events
• Complete and review opening and closing manager checklists before and after each shift
• Maintain high standards of guest service, professionalism, and teamwork

Skills

Leadership

Communication

Organization

Multitasking

Attention to detail

Flexibility

Food Handler Card

RBS Certification

Job description

Company Description

Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California’s best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade -- famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer’s market.

Company Description

Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California’s best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade -- famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer’s market.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Career development opportunities with national and international promotion opportunities. The sky is your limit
• Pay Rate: $33.03 USD Gross hourly

Job Description

• Demonstrate working knowledge of banquet operations, including coordinating and servicing on-site and off-site events
• Participate in all aspects of event execution, including setup, bar service, food service, and event breakdown
• Maintain close communication with on-site contacts regarding event timelines, setup changes, and service needs
• Communicate clearly and professionally with Rooms, Culinary, Stewarding, and other departments both verbally and in writing
• Take ownership of guest, client, and Heartist requests and ensure timely follow-up
• Assist Banquet leadership with day-to-day operations, administrative tasks, and special projects, including food labels and requisitions
• Support banquet leadership with ordering linen, food, beverage, and operational supplies
• Inspect event spaces and back-of-house areas following each event to ensure cleanliness, organization, and operational readiness
• Ensure all event spaces, including Bungalows, Jones Library, and Fountain Room, are returned to standard setup following events
• Complete and review opening and closing manager checklists before and after each shift
• Maintain high standards of guest service, professionalism, and teamwork

Qualifications

• Minimum of two years of banquet experience as an F&B Supervisor, Shift Lead, Banquet Manager, or Assistant Banquet Manager within a luxury or full-service property
• Current and active California Food Handler Card required
• Current and active California Responsible Beverage Service (RBS) certification required
• Strong organizational and multitasking skills
• Ability to work flexible schedules, including evenings, weekends, holidays, and extended hours as needed
• Strong attention to detail while maintaining awareness of overall event operations
• Excellent communication and leadership skills
• Ability to work effectively in a fast-paced environment
• Current and valid California Food Handler Card required
• Current and valid California Responsible Beverage Service (RBS) certification required

Additional Information

All your information will be kept confidential according to EEO guidelines.