Location:
Portsmouth
Rivers Casino Portsmouth
3630 Victory Blvd.
Portsmouth, VA 23701, USA
The Bartender provides food and beverage services to customers in a friendly, efficient, and professional manner and ensures a positive experience for all customers.
Supervisory Responsibilities:
Duties/Responsibilities:
- Serves customers as part of a team by anticipating their needs and initiating conversation.
- Checks identification to ensure customers meet minimum age requirements for consuming alcoholic beverages.
- Serves customers alcohol according to the guidelines of safe serving.
- Mixes and serves alcoholic and nonalcoholic drinks to patrons of the bar, following standard recipes.
- Mixes ingredients, such as liquor, soda, water, sugar, and bitters to prepare cocktails and other drinks.
- Serves wine and draught or bottled beer.
- Enters orders accurately, collects money, and returns change for drinks/food served.
- Reports tips accurately for each shift.
- Arranges bottles and glasses to make an attractive display.
- Slices and pits fruit for garnishing drinks.
- Maintains a neat and clean bar area on a continual basis.
- Possesses awareness for potential hazards, which could cause, but are not limited to, slipping, tripping, falling, or burns.
- Arrives for each shift on time and in full uniform.
- Attends all pre-shift meetings ready to “listen and learn” and share ideas.
- Avoids leaving the work area during peak periods.
- Takes breaks only when approved by the General Manager, Assistant General Manager, or Restaurant Manager.
- Keeps a clean and professional appearance at all times.
- Tends the service bar and may be designated to the Service Bartender on occasion.
- Performs all other duties as assigned.
Minimum Education and Experience Requirements:
- Must be 21 years or older.
- High school diploma or equivalent.
- Must have at least six months related experience.
Certifications, Licenses, and/or Registrations:
- Gaming license/registration as required by jurisdiction(s).
Knowledge, Skills, and Abilities:
- Knowledge of beverage order processing systems.
- Must be available to work flexible shifts, weekends, and holidays.
- Ability to obtain and maintain all necessary licensing.
Physical Requirements:
- Regularly required to see, talk, and hear; use hands to finger, handle, or feel and reach with hands and arms; stand and walk.
- Must occasionally lift and carry up to 25 pounds.
- Frequently required to stoop, crouch, or kneel.
- Ability to interact with others while maintaining a courteous and positive demeanor.
- Exposure to high noise levels.
- Ability to work in an environment with moderate to loud noise, bright lights, smoke, and dust.