Banquet Supervisor | Part-Time | Villanova University Athletics

Oak View Group; Lower Merion Township (Montgomery County); On-site; USD 36,000 - 40,000; Part time

Benefits offered by this job

401(k) Savings Plan

401(k) matching

Job summary

Oak View Group is seeking a Banquet Supervisor in the United States to oversee all banquet events from setup to cleanup, ensuring top quality and guest service. The role emphasizes detail, presentation, and staff coaching.

The position is part-time with an hourly rate of $26.00–$29.00, offering 401(k) savings plan and matching. It remains open through December 31, 2026. Candidates should be prepared to coordinate with kitchen and other departments to meet guest expectations.

Qualifications

• 2-3+ years of related banquet or food service experience.
• Previous supervisory experience is required.
• Basic computer proficiency: e-mail, Excel, and Word.
• Working knowledge of point-of-sale, inventory, and timekeeping systems.
• Knowledge of food and beverage operation and preparation is required.

Responsibilities

• Oversee all banquet functions from setup to breakdown to ensure quality and service.
• Coordinate with kitchen and other departments to deliver requested services.
• Train and coach banquet staff and conduct regular meetings.
• Ensure proper table settings, buffet layouts, and post-event cleanup.
• Review scheduling and labor to meet guest needs and efficiency.

Skills

Banquet supervision

Leadership

Customer service

Communication

Time management

Tools

Excel

Word

POS systems

Inventory systems

Job description

Oak View GroupOak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Oak View GroupOak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary The Banquet Supervisor supervises all aspects of a banquet or event, including setup, food presentation, serving, and cleanup, while focusing on detail and quality presentation and customer service. Banquet supervisors are also responsible for training and coaching of the banquet staff. This role pays an hourly rate of $26.00 - $29.00.

• Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until December 31, 2026.

Responsibilities

• Approaches all encounters with guests and colleagues in a friendly, service-oriented manner.
• Maintains constant communication with guests and on-site contact to ensure all expectations are met or exceeded.
• Remains alert to complaints and/or unsatisfied guests and responds appropriately to ensure guest satisfaction.
• Coordinates with other departments to arrange for the delivery of requested services.
• Maintains constant contact with kitchen staff to ensure complete, effective communication between food production and food service.
• Ensures all functions are set and staff is prepared and organized before required time on BEO.
• Inspects table place settings, including table linen, china, glass, silverware, and condiments, for correct placement and ensures that each element is clean, undamaged, and attractive.
• Ensures proper setting of buffet tables and other food service tables.
• Arranges for and ensures proper sequence of service for each event.
• Supervises clearing and post-function cleanup and garbage removal.
• Maintains clean and orderly back areas, pre-function areas, and storage areas.
• Assures that all china, glassware, silverware, linen, etc. are returned to their proper location after each event.
• Supervises the handling, storage, and security of all catering service equipment and decor.
• Assists with staff training programs.
• Conducts regular staff meetings to build rapport and ensures colleagues are well informed.
• Clearly projects the visions of the department and measures progress.
• Attends weekly food and beverage meetings to continuously evaluate strategies and ideas for enhancement to benefit the guest experience.
• Reviews scheduling and labor needs to meet the guests' needs as well as maximize efficiency.
• Work with the Executive Chef to ensure appropriate inventories are stocked, including food and beverage and non-food and beverage items used for food and beverage events.
• Work with the Event/Sales Manager(s) to ensure quality and accuracy of setups within all catering rooms.
• Become familiar with the computer systems and technology currently in use in the various food and beverage areas and administration as it relates to food and beverage, from both a hardware and software perspective

Qualifications

• 2-3+ years of related banquet or food service experience, or an equivalent combination of education and experience.
• Previous supervisory experience is required.
• Basic computer proficiency: e-mail, Excel, and Word.
• Working knowledge of point-of-sale, inventory, and timekeeping systems.
• Knowledge of food and beverage operation and preparation is required.
• Cash handling abilities and basic math skills, including significant number manipulation.
• Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements.
• Strong verbal and written communication skills.
• Must be highly motivated and quality-driven.
• Detail-oriented yet able to excel while multi-tasking.
• Able to accept responsibility and lead by example.

Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.