Banquet Supervisor - MGM Springfield

MGM Resorts International; Springfield (MO); Presencial; USD 45.000 - 70.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Free meals

Employee discounts

Professional development

Descripción de la vacante

MGM Resorts International in Springfield, MA is seeking a Banquet Supervisor to oversee catering and entertainment events, delivering exceptional service and guest experiences. The ideal candidate has 2+ years of banquet supervisory experience, a high school diploma or GED, and willingness to work part-time with nights, weekends and holidays.

The role includes coordinating function sheets, leading staff, and ensuring accurate records.

Formación

• High School Diploma or GED is required.
• 2+ years of supervisory banquet experience.
• Part-time schedule including nights, weekends and holidays.

Responsabilidades

• Receive function sheets from Catering to assess events and workload.
• Meet with function leaders to discuss details and changes.
• Ensure exceptional service to clients during events.
• Order materials and track food, beverage, labor and equipment used.
• Complete reports and maintain records of banquet events.
• Address and resolve employee and guest complaints promptly.
• Inform staff of policies and ensure compliance.
• Inspect event rooms before staff arrival to verify setup.

Conocimientos

Leadership

Team management

Multi-tasking

Customer service

Educación

High School Diploma or GED

2+ years of supervisory banquet experience

Descripción del empleo

Springfield, Massachusetts

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Banquet Supervisor at MGM Springfield , you will oversee the operations of catering and entertainment events, ensuring exceptional service and a memorable guest experience. The ideal candidate will have at least two (2) years of supervisory experience in a banquet setting, demonstrating the ability to manage event logistics, staff compliance, and guest interactions effectively. Your leadership will be crucial in creating special moments that guests will cherish beyond their time with us.

THE STARTING RATE:

$21.53 per hour

THE DAY-TO-DAY:

• Receive function sheets from the Catering office to assess future events and workload.
• Meet with function group leaders to discuss details and last-minute changes for events.
• Ensure the delivery of exceptional service to clients during events.
• Order necessary materials and account for all food, beverage, labor, and equipment used.
• Complete reports and maintain accurate records of all banquet events.
• Address and resolve employee and guest complaints promptly.
• Inform staff of management policies and ensure compliance.
• Inspect event rooms prior to staff arrival to verify setup and equipment placement.

THE IDEAL CANDIDATE:

• High School Diploma or GED
• 2+ Years of Prior Relevant Banquet supervisory experience
• Able and willing to work Part-Time schedule which includes variable shifts, to include nights, weekends and holidays
• Able to lead and mentor a team
• Ability to multi-task and work well in a fast paced, team-oriented environment

THE PERKS & BENEFITS:

• Free meals in our employee dining room.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=12735

Pay Rate

The rate for this role is:

$21.53

This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.

The estimated annual tips this role could reasonably be anticipated to receive is:$0 - $25,200.

Paywill not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.