Banquet Supervisor - Dynamic Events at New Venue

WaTiki Resort; Box Elder (SD); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Hotel discounts at LIV properties

Dining deals at LIV outlets

WaTiki Waterpark passes

Starbucks offers at LIV locations

Juniper at Vertex Sky Bar access

AJ's Wicked Salon & Spa discounts

Gaming benefits at Cadillac Jack's & T

Job summary

WaTiki Resort’s Box Elder Events Center in Box Elder, SD seeks an experienced banquet supervisor to greet guests, coordinate with hosts, ensure clean, properly set banquet spaces, and lead staff during events. The role calls for strong interpersonal skills, leadership, and the ability to handle high-pressure situations.

You’ll oversee event logistics, manage set-up/tear-down, and ensure compliance with contracts and standards while delivering excellent guest experiences.

Qualifications

• Must be 21 years or older.
• Must demonstrate excellent interpersonal and communication skills.
• Ability to work in a standing position for up to 8 hours.
• Ability to carry trays of 25+ pounds.
• Ability to work under time pressure constraints with a positive attitude.
• Knowledge of various banquet and food service techniques and standards
• Prior experience in supervisory roles

Responsibilities

• Meet and greet guests in a friendly and warm manner.
• Ensure every event meets and/or exceeds information on BEO.
• Coordinates with the event host on all aspects of the banquet function.
• Checks banquet rooms, service, and kitchen areas for cleanliness, proper set up, and make sure sufficient supplies and equipment are available for the function.
• Oversee all aspects of assigned banquet function activities, ensuring that food counters are properly set and ready for execution at the appointed time.
• Ability to respond quickly and accurately to guest requests.
• Plan the event course and orchestrates its completion in a timely, quiet and courteous manner.
• Supervises and trains staff in the set up and break down of assigned banquet rooms according to contract and managers instructions.
• Supervises and trains staff in the service of food and beverages according to standards.
• Discuss any last-minute changes with the banquet team.
• Coordinates function details with banquet and kitchen staff.
• Monitor banquet personnel in the performance of their duties.
• Assist in conducting pre-shift and pre-function meetings.
• Guide, direct, and motivate banquet staff, provide guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Performs other duties as assigned.

Job description

WaTiki Resort’s Box Elder Events Center in Box Elder, SD seeks an experienced banquet supervisor to greet guests, coordinate with hosts, ensure clean, properly set banquet spaces, and lead staff during events. The role calls for strong interpersonal skills, leadership, and the ability to handle high-pressure situations.

You’ll oversee event logistics, manage set-up/tear-down, and ensure compliance with contracts and standards while delivering excellent guest experiences.