Banquet Supervisor | AC Hotel Dayton

SHANER; Dayton (OH); On-site; USD 40,000 - 56,000; Full time

Job summary

AC Hotel Dayton, operated by Shaner Hotels, is hiring a Banquet Supervisor to manage banquet operations and staff, ensuring quality service and compliance with safety standards in Dayton, Ohio.

The role requires experience in banquet settings, supervisory abilities, and strong communication with guests and management. Training in ServSafe and TIPS is valued; bilingual English/Spanish is a plus.

Qualifications

• Minimum of one year of experience in banquet operations; prior supervisory experience preferred.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• High school graduate or equivalent, some college preferred.
• ServSafe and/or food safety training.
• Alcohol awareness training (such as TIPS)
• Ability to write routine reports and correspondence.
• Ability to accurately compute mathematical calculations and use required measurement tools.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

Responsibilities

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
• Ensures compliance with and completion of all daily operational procedures by the Banquet Department.
• Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
• Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.
• Assists in developing accurate and aggressive short- and long-range financial objectives for the Banquet Department consistent with property objectives.
• Responsible for responding and handling all guest related issues pertaining to the department.
• Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.
• Assists in managing all aspects of employee performance to ensure productivity and a quality work environment.
• Other duties as assigned.

Skills

Banquet operations

Supervisory experience

Guest communication

Bilingual English/Spanish

Safety rules interpretation

Education

High school diploma or equivalent

Some college preferred

Tools

ServSafe

Job description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
• Ensures compliance with and completion of all daily operational procedures by the Banquet Department.
• Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
• Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.
• Assists in developing accurate and aggressive short- and long-range financial objectives for the Banquet Department consistent with property objectives.
• Responsible for responding and handling all guest related issues pertaining to the department.
• Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.
• Assists in managing all aspects of employee performance to ensure productivity and a quality work environment.
• Other duties as assigned.

Responsibilities

The Banquet Supervisor assists in the management of all aspects of the department and must also direct, implement and maintain a service and management philosophy which serves as a guide for respective staff while emphasizing the importance of quality customer service. Responsibilities may include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

• Minimum of one year of experience in banquet operations; prior supervisory experience preferred.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• High school graduate or equivalent, some college preferred.
• ServSafe and/or food safety training.
• Alcohol awareness training (such as TIPS)
• Ability to write routine reports and correspondence.
• Ability to accurately compute mathematical calculations and use required measurement tools.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

About the Team

Shaner Hotels has an exciting opportunity to join our team at the AC Hotel Dayton located in the vibrant Water Street District of Dayton, Ohio! This stunning 134-room hotel offers guests a sophisticated, modern experience in one of Dayton's most exciting downtown destinations.

Perfectly positioned near the Dayton Dragons baseball stadium, the AC Hotel Dayton provides incredible views from both our stylish guest rooms and our rooftop bar and restaurant. Guests can enjoy a unique atmosphere featuring contemporary design, exceptional dining, and a memorable setting overlooking the energy of downtown Dayton.

As an AC Hotel by Marriott, our property delivers a refined European-inspired experience with thoughtfully designed spaces, modern amenities, and a focus on creating meaningful guest connections.

If you're passionate about hospitality and looking for an opportunity to grow your career, AC Hotel Dayton is the perfect place to join the Shaner Hotels family. Be part of a team dedicated to service excellence, innovation, and creating exceptional guest experiences from day one.

About Us

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.

Job Info

• Job Identification 237139
• Posting Date 11/13/2026, 04:10 PM
• Locations 124 Madison St, Dayton, OH, 45402, US (On-site)