Banquet Supervisor

your employer; City of Poughkeepsie (NY); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive Pay

Training & Development

Opportunity for Advancement

Medical

Vision

401k with Match

Paid Time Off

Holiday Pay

Free Parking

Job summary

Your employer in Poughkeepsie, NY is seeking a Banquet Supervisor to lead event service with a guest-first mindset. You will oversee setup, coordinate staff, ensure timely, courteous food and beverage service, and maintain safety and presentation standards throughout functions.

Ideal candidates bring strong attention to detail, excellent communication, and the ability to work weekends and holidays. The role offers growth opportunities and a path to supervisory leadership in a hospitality-focused

Qualifications

• Ability to communicate clearly with guests and team members.
• Strong guest service orientation with a focus on hospitality.
• Maintain safety, cleanliness and professional image during events.

Responsibilities

• Prepare and set up banquet room by reviewing the BEO.
• Ensure room is clean and ready for service; oversee prompt, courteous service.
• Provide safe and compliant service of food and beverage during functions.
• Acquire knowledge of hotel facilities and local information to respond to guest questions.
• Maintain professional image and respond to guest requests promptly.
• Keep supervisor informed of issues of significance.

Skills

Communication skills

Guest service

Attention to detail

Team coordination

Flexibility

Education

High school diploma or equivalent

Job description

Are you ready to be a part of a great team with many growth opportunities? Are you someone that smiles at every person you see or are you someone that strives to make a positive difference in someone's day? Join us as a Banquet Supervisor where your contributions will make a significant impact on our guests' experiences!

Responsibilities:

Prepare and set-up the banquet room by reviewing the BEO.

Ensuring that the room is clean by inspecting the entire room.

The Banquet Supervisor is responsible for the prompt, courteous and efficient service of food and beverage to all guests during the function.

Acquires a working knowledge of hotel, in-house facilities, and local information to respond to guest questions in these areas as required.

Ensuring compliance with licensing laws, health and safety, and other statutory regulations.

Maintains a safe and secure environment for guests and associates.

Maintain a clean, pleasant, and professional image to the guest.

Courteously and promptly responds to guests’ requests.

Keeps the immediate supervisor promptly and fully informed of all problems or unusual matters of significance.

Requirements:

Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.

Maintains a favorable working relationship with all other company associates to foster and promote a cooperative and harmonious working climate.

Requests assistance as needed.

Requires strong attention to detail.

Ability to communicate to guests and team members verbally or in written form.

At all times projects a favorable image of the Hotel to the public.

Must have open availability work weekends and holidays.

Physical:

Move, transport, put, install, remove, replace, position, place, and transfer.

Move about or to, position self.

Operate, adjust attach, position, set up, handle, tend to activate, apply, measure, use, modify, input, compile, retrieve, make, create, collect, inspect, prepare, service.

Stand for extended periods of time.

Communicate, converse, discern, convey, discuss.

Determine, identify, recognize, perceive, estimate, judgment, compare, observe, assess.

Ability to bend, lift, kneel, and be in motion for the full day.

Must be able to move continuously during work hours and able to lift and/or carry 50 pounds.

We are an organization driven by our Guiding Principles – Associate Engagement, Presentation of our Hotels, Driving Guest Loyalty, Ensuring Financial Success, Community and Global Focus. We pride ourselves on having a reputation of providing our guests with genuine hospitality and a commitment to service that exceeds their expectations. As a growing organization, our passion is serving guests and providing an unforgettable experience. We create loyal relationships by delivering what was promised with a focus on accountability, attention to detail, integrity and superior quality and service.

What You Can Expect -

• Competitive Pay
• Training & Development
• Opportunity for Advancement
• Medical
• Vision
• 401k with Match
• Paid Time Off
• Holiday Pay
• Free Parking

The Company provides equal employment opportunities to all Associates and applicants for employment without regard to race, color, national origin, sex (including pregnancy, sexual orientation, transgender status, or gender identity or expression), marital status, religion, age, disability, genetic information, veteran status, or any other characteristics protected by federal, state, or local laws.