Banquet Setup Specialist

Sonesta Hotels International Corporation; St. Louis (MO); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Health Savings Account with Company M​

401(k) Retirement Plan with Company M​

Paid Vacation and Sick Days

Sonesta Hotel Discounts

Educational Assistance

Paid Parental Leave

Company Paid Life Insurance

Company Paid Short Term and Long Term​

Various Employee Perks and Discounts

Hospital Indemnity

Critical Illness Insurance

Accident Insurance

Job summary

Sonesta International Hotels is seeking a dedicated team member to perform general cleaning, maintain banquet rooms, and support event setup across our properties. You will collect linens, prepare meeting spaces, and assist with guest requests to ensure a seamless experience.

This role focuses on delivering attentive hospitality, following BEO guidelines, handling AV setup, and coordinating with managers to uphold cleanliness and safety standards.

Qualifications

• Track record of delivering exceptional guest or client experience
• Strong communication skills are utilized a significant amount of time for training and safety purposes, and when interacting with guests and associates
• Appropriate professional appearance and demeanor
• Frequently standing up and moving about the facility
• Carrying or lifting items weighing up to 75 pounds and pushing/pulling up to approximately 300 pounds
• May be required to work nights, weekends, and/or holidays

Responsibilities

• Perform general cleaning tasks using standard hotel cleaning products, as assigned by a manager to adhere to health standards
• Perform other duties as requested by manager, such as cleaning unexpected spills, restocking closets, or moving linen, waste and operational supplies
• Assist with any operational duties to execute special guest requests
• Collect and distribute linens, stock in proper locations, keep track of inventories for the day
• Remove waste from the service areas
• Clean assigned areas by using correct equipment and designated cleaning chemicals, according to regulations and requirements
• Provide guests with requested items and supplies
• Set up event rooms as per BEO guidelines
• Confirm set up with Captain or manager prior to events
• Gather and bring to the event space all supplies required for the event: including tables, linens, chairs, pens, note pads, water glasses, mint bowls or anything outlined in the BEO
• Set up and break down all furniture and equipment in event spaces as per BEO
• Set up and remove required AV equipment provided by the hotel including but not limited to: projectors, screens, power strips, VGA cords, flip charts
• Set up water pitchers and re-fresh during events
• Break down and store all equipment in designated storage spaces
• Work closely with team members and members of the management team on projects
• Comply with the standards of the Hotel
• Maintain banquet rooms and employee areas; ensure compliance with all established standards, related to cleanliness, maintenance, safety and security
• Report and correct any observed discrepancy to established standards
• Maintain organization and cleanliness of banquet storage spaces
• Assist management with operational duties
• From time to time assist other positions in the hotel, such as banquet server, and banquet bar back with duties as needed and as assigned by Manager

Skills

Guest service

Communication skills

Professional appearance

Physical stamina

Teamwork

Job description

Sonesta International Hotels is seeking a dedicated team member to perform general cleaning, maintain banquet rooms, and support event setup across our properties. You will collect linens, prepare meeting spaces, and assist with guest requests to ensure a seamless experience.

This role focuses on delivering attentive hospitality, following BEO guidelines, handling AV setup, and coordinating with managers to uphold cleanliness and safety standards.