Banquet Setup & Event Care Specialist

Fairmont; Austin (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Insurance: medical, dental, vision

401k

Shift meal

Discounted rates

Academy training

Career growth

Planet 21 CSR

Job summary

Fairmont Austin is seeking a Banquet Houseperson to play a pivotal role in crafting seamless events. You will prepare venues, set up equipment, and ensure amenities meet hotel standards, creating inviting spaces for guests and clients.

Join a team dedicated to exceptional service and collaboration, with opportunities to grow within the property and Accor's global portfolio. The role requires physical stamina and attention to detail in a fast-paced environment.

Qualifications

• Previous guest service experience preferred.
• Excellent communication and organizational skills.
• Strong interpersonal and problem solving abilities.
• Highly responsible & reliable.
• Ability to work well under pressure in a fast paced environment.
• Ability to work cohesively as part of a team.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.

Responsibilities

• Cleans Function Rooms Prior to Set-up.
• Sets equipment to Daily Work Sheet specifications.
• Provides required amenities, as dictated by Hotel Standards.
• Refreshes meeting rooms during meal and coffee breaks.
• Breaks down meeting rooms as soon as possible after the end of the function.
• Completes Special Projects as directed by department management/supervisor.
• Moves conference material boxes, programs, etc. from hotel receiving docks, registration areas, guest rooms, or suites.
• Caring for the equipment.
• Accommodates special customer needs, hanging banners for meetings and food/beverage functions.
• Follow Banquet Event Orders (BEO).
• Install and remove air walls (if applicable).
• Breaking down service areas.
• Other duties as assigned.

Skills

Guest service

Communication

Organization

Interpersonal skills

Reliability

Teamwork

Customer focus

Pressure tolerance

Job description

Fairmont Austin is seeking a Banquet Houseperson to play a pivotal role in crafting seamless events. You will prepare venues, set up equipment, and ensure amenities meet hotel standards, creating inviting spaces for guests and clients.

Join a team dedicated to exceptional service and collaboration, with opportunities to grow within the property and Accor's global portfolio. The role requires physical stamina and attention to detail in a fast-paced environment.