Banquet Set-Up Supervisor (PM Shift)

Rosen Hotels & Resorts; Orlando (FL); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Affordable health and dental insurance

On-site medical center

Holiday pay

Birthday pay

Paid vacation and personal days

Job summary

Rosen Hotels & Resorts in Orlando is seeking a Banquet Set-Up Supervisor to oversee the setup and breakdown of meeting rooms, banquet spaces, and event venues for conventions, meetings, banquets, and special events. You will supervise the banquet setup team to ensure accurate layouts, equipment, and details per BEOs and client specs.

The role focuses on delivering exceptional service, coordinating daily operations, and maintaining safety and standards across all banquet areas in a fast-paced

Qualifications

• 1+ year banquet set-up experience required.
• Ability to read and interpret BEOs and room layouts.
• Attention to detail and accuracy.
• Ability to lift up to 25 lbs. consistently and 50 lbs. infrequently.
• Must be able to legally work in the USA.

Responsibilities

• Assign daily work tasks and event setup schedules to banquet team members.
• Anticipate guest needs and deliver exceptional service.
• Supervise and coach banquet setup associates.
• Monitor inventory of equipment and supplies; assist with ordering.
• Communicate event requirements with management and other departments.
• Prepare meeting rooms and event spaces per BEOs and diagrams.
• Ensure safety standards and company policies are followed.
• Provide shift reports and communicate upcoming needs to management.
• Oversee cleanliness and presentation of banquet spaces and related areas.

Skills

Banquet setup

BEO interpretation

Attention to detail

Team supervision

Physical stamina

Education

High school diploma or equivalent

Job description

The Banquet Set-Up Supervisor is responsible for overseeing the setup and breakdown of meeting rooms, banquet spaces, and event venues for conventions, meetings, banquets, and special events. This position ensures all room layouts, equipment, and event details are executed accurately according to Banquet Event Orders (BEOs) and client specifications while supervising and supporting the banquet setup team to deliver exceptional service and seamless event execution.

Responsibilities:

• Assign daily work responsibilities and event setup schedules to banquet team members to ensure timely and accurate event execution.
• Anticipate guest and client needs, delivering exceptional customer service and promptly resolving concerns to enhance the guest experience.
• Supervise, coach, and support banquet setup associates to maintain productivity, service standards, and departmental expectations.
• Monitor and manage inventory of banquet equipment, supplies, and materials; assist with ordering and inventory control processes.
• Maintain ongoing communication with management and other departments regarding event requirements, operational needs, and staffing priorities.
• Open, inspect, and prepare meeting rooms, event spaces, and function areas for daily operations and scheduled events. space for the day activities.
• Read, interpret, and execute banquet event orders (BEOs), floor plans, and room setup diagrams to ensure all event spaces are arranged according to client specifications.
• Conduct routine inspections of banquet and public areas to ensure compliance with safety standards, company policies, and operational procedures.
• Provide detailed shift reports and communicate completed work, pending tasks, and next-day event requirements to management and incoming supervisors.
• Assist management in coordinating daily banquet operations and implementing departmental procedures and service standards.
• Oversee the cleanliness, organization, and presentation of banquet spaces, meeting rooms, storage areas, and associated service areas.
• Ensure outdoor event spaces, pool deck areas, and other assigned venues are clean, properly maintained, and event-ready.
• Identify potential safety hazards and take immediate corrective action or report concerns to management.
• Lead complex room transformations and large-scale event setups while assisting team members as needed to ensure successful event execution.
• Uphold the company's drug-free, tobacco-free, and nicotine-free policies within the workplace.
• All other duties as assigned.

Experience/Qualifications:

• 1+ years of banquet set-up experience required.
• Experience interpreting BEOs, room layouts, and setup diagrams to accurately prepare event spaces according to client and operational requirements.
• Attention to detail and accuracy.
• Ability to lift- up to 25 lbs. consistently and 50 lbs. infrequently.
• Must be able to legally work in the USA.

Education and Certification(s)/License(s):

• High school diploma or equivalent preferred.

Discover Life at Rosen:

Your career is here in our diverse and friendly workplace, where your individuality and ideas are valued. Our company, with more than 3,000 associates, thrives on teamwork and ingenuity. It is this team that makes Rosen Hotels & Resorts in Orlando one of Florida’s most respected hospitality companies to work for.

Benefits Our Associates Enjoy:

• Affordable Health and Dental Insurance
• On-site Medical Center
• Competitive Compensation
• Holiday Pay
• Birthday Pay
• Paid Vacation and Personal Days
• Tuition Reimbursement and Higher Education Scholarships
• 401(k) Retirement Savings Plan
• Hospitality and Dining Discounts
• Access to our Family Outreach Center
• And much more

We are proud to be an equal-opportunity employer and a drug- and nicotine-free workforce.