Banquet Set Up/Breakdown PT/PM

Pyramid Global Hospitality; Roanoke (VA); On-site; USD 21,000 - 22,000; Full time

Job summary

Pyramid Roanoke is seeking a dedicated Banquet Set-Up Attendant to support banquet operations at The Hotel Roanoke & Conference Center. You will help set up, prepare, clear, and reset banquet spaces for events, ensuring a high standard of presentation and service.

Ideal candidates will follow instructions precisely, stay organized in a fast-paced environment, and work well in a team. The role may require evenings, weekends, and holidays, with on-site duties throughout shifts.

Qualifications

• Must be at least 18 years old.
• Ability to follow instructions accurately, both verbally and in writing.
• High attention to detail and accuracy.
• Comfortable working in a fast-paced environment.
• Excellent communication skills.
• Able to work in a team.
• Flexible schedule including evenings, weekends and holidays.
• Able to stay on feet for long periods and lift up to 50 lbs.

Responsibilities

• Assemble and arrange conference equipment in conference rooms per event order and to the standard set by Conference Services management.
• Daily thorough cleaning of classrooms, ballrooms and team rooms.
• Refresh meeting rooms during meal and coffee breaks.
• Complete special projects as directed by department management.
• Move convention material boxes, programs, etc. between locations.
• Bus tables and reset them as needed.
• Resolve guests’ issues to create an exceptional experience.
• Maintain positive relationships with culinary and stewarding staff.
• Monitor functions, events and meetings in progress.

Skills

Detail oriented

Communication skills

Teamwork

Flexibility

Problem solver

Fast-paced environment

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About Our Property

The Hotel Roanoke & Conference Center is a magnificent and storied hotel nestled in the heart of Roanoke, Virginia. Built in 1882, the Tudor‑style hotel is listed on the National Register of Historic Places and is a member of the International Association of Conference Centers. With its grand architecture and captivating history, the hotel stands as a testament to timeless elegance. Boasting a total of 329 luxuriously appointed guest rooms and suites, the Hotel Roanoke & Conference Center offers a range of accommodation options to suit the needs of every guest. In addition to its accommodations and dining options, the Hotel Roanoke & Conference Center features exceptional facilities for both business and leisure travelers. The hotel boasts over 63,000 square feet of flexible event space, making it an ideal venue for conferences, weddings, and other special occasions. State‑of‑the‑art audiovisual equipment, professional event planning services, and attentive staff ensure that every event is a resounding success. Overall, with its rich history, elegant accommodations, exceptional dining options, and prime location, the Hotel Roanoke & Conference Center stands as a premier destination for travelers seeking a blend of luxury, comfort, and charm.

What You Will Have An Opportunity To Do

We are looking for a highly motivated Banquet Set‑Up Attendant to join our team! This individual will help to direct the set up and preparation of banquet rooms for banquet functions, as well as clear and tear down banquet rooms at the end of the function.

If you have experience with setting up banquet events, enjoy making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world‑class property!

Your Role

• Assemble and arrange conference equipment in conference rooms per event order and to the standard set by Conference Services management.
• Daily thorough cleaning of classrooms, ballrooms and team rooms following proper cleaning standards including the removal of trash from meeting spaces and the restocking of meeting room supplies.
• Refreshes meeting rooms during meal and coffee breaks
• Completes special projects as directed by department management.
• Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas, guest rooms or suites
• Bus tables and re-set them as needed
• Resolve guests’ issues and create an amazing experience
• Communicate and maintain a positive relationship with culinary and stewarding staff
• Maintain an awareness of all functions, events and meetings taking place at any given time

What are we looking for?

• Someone who is at least 18 years of age
• Someone who can accurately follow instructions, both verbally and written
• Someone who is highly detailed orientated
• Someone comfortable working in a fast‑paced environment
• Someone with excellent communication skills
• Someone who thrives in working in a teamwork environment
• Someone with a flexible schedule that may include evenings, weekends and holidays
• Someone who is a problem solver
• Someone with a passion for creating an exceptional experience for all guests
• Someone who is comfortable with being on their feet throughout the shift, with intermittent periods of walking and stair climbing.
• Someone who is comfortable with being able to frequently lift and carry up to 25 lbs. at shoulder height and frequently lifting and carrying up to 50 lbs.
• Someone who is able to bend, squat, push and pull frequently

Compensation

$15.00

$15.25

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.