Conference Service Attendant - on-call

Pyramid Global Hospitality; Town of Ossining (NY); On-site; USD 30,000 - 32,000; Full time

Job summary

Windrose on Hudson - a Riverside Conference Experience off the banks of the Hudson River nestled within the Croton Bay area. This role helps direct the set up and preparation of conference rooms for event functions, as well as clear and tear down the rooms at the end of the function.

If you have experience with setting up banquet events, enjoy making meaningful connections, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class

Qualifications

• Accurately follow instructions, both verbally and written.
• Must be highly detailed orientated.
• Comfortable working in a fast-paced environment.
• Excellent communication skills.
• Enjoys working in a teamwork environment.
• Flexible schedule that may include evenings, weekends, and holidays.
• Must be comfortable with being on their feet throughout the shift, with intermittent periods of walking and stair climbing.
• Comfortable lifting up to 25 lbs. at shoulder height and up to 50 lbs. periodically.

Responsibilities

• Assemble and arrange conference equipment in conference rooms per event order and to the standard set by Conference Services management.
• Daily thorough cleaning of classrooms and team rooms following proper cleaning standards including removal of trash and restocking supplies.
• Refreshes meeting rooms during meal and coffee breaks.
• Completes special projects as directed by department management.
• Move convention material boxes and program supplies as needed.
• Bus tables and reset them as required.
• Resolve guests’ issues and create an amazing experience.
• Communicate with culinary and stewarding staff and maintain awareness of all functions.

Skills

Follow instructions

Detail oriented

Communication skills

Teamwork

Flexibility

Stamina

Lift up to 50 lbs

Standing for long periods

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About Our Property

Windrose on Hudson - a Riverside Conference Experience off the banks of the Hudson River nestled within the Croton Bay area boasting proximity to New York City and surrounding metro areas. An historic and idyllic location that rejuvenates with a sense of belonging to create meaningful connections with friends & colleagues. A soulful place that celebrates the natural Hudson Valley beauty where guests gather on milestones of education, training and professional achievement for a toast while engaging in the wellness of the pristine outdoors.

• 248 well appointed guestrooms
• Over 70K square feet of state of the art meeting & event space
• Three food & beverage outlets
• 62+ acres of trails, expansive fitness center, basketball, team-building, volleyball and your imagination

What You Will Have An Opportunity To Do

We are looking for a highly motivated Conference Services Attendant to join our team! This individual will help to direct the set up and preparation of conference rooms for event functions, as well as clear and tear down the rooms at the end of the function.

If you have experience with setting up banquet events, enjoy making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!

Your Role

• Assemble and arrange conference equipment in conference rooms per event order and to the standard set by Conference Services management.
• Daily thorough cleaning of classrooms and team rooms following proper cleaning standards including the removal of trash from meeting spaces and the restocking of meeting room supplies.
• Refreshes meeting rooms during meal and coffee breaks
• Completes special projects as directed by department management.
Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas, guest rooms or suites
• Bus tables and re-set them as needed
• Resolve guests’ issues and create an amazing experience
• Communicate and maintain a positive relationship with culinary and stewarding staff
• Maintain an awareness of all functions, events and meetings taking place at any given time

What are we looking for?

• Accurately follow instructions, both verbally and written
• Must be highly detailed orientated
• Comfortable working in a fast-paced environment
• Excellent communication skills
• Enjoys working in a teamwork environment
• Flexible schedule that may include evenings, weekends, and holidays
• Must be comfortable with being on their feet throughout the shift, with intermittent periods of walking and stair climbing.
• Comfortable with being able to frequently lift and carry up to 25 lbs. at shoulder height and frequently lifting and carrying up to 50 lbs.
• Able to bend, squat, push and pull frequently

Compensation

$22.00

$23.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.