Banquet Set-Up Attendant - Elevate Guest Experience

Hilton; Chicago (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Travel perks

ESPP discount

Paid parental leave

Caregiving support

Crisis concierge

Mental health resources

Paid time off

Health plans

Retirement plans

Job summary

Hilton's Waldorf Astoria Chicago is seeking a Banquet Set Up Attendant to prepare and maintain banquet spaces for events, delight guests with a friendly, proactive attitude, and help ensure a memorable stay for every guest.

As part of a luxury property in the Gold Coast, you’ll set up tables and chairs, uphold a spotless environment, and promptly address issues to sustain an exceptional guest experience while supporting the hotel’s prestigious standards.

Qualifications

• Passion for hospitality and guest service.
• Integrity and doing the right thing.
• Leadership to inspire others.
• Teamwork drives best outcomes.
• Ownership and accountability.
• Now-focused urgency and discipline in tasks.

Responsibilities

• Delight our guests with a friendly attitude and proactive service.
• Prepare banquet spaces with proper table and chair setup for each function.
• Ensure banquet rooms are clean and inviting; maintain spotless walls and surfaces.
• Monitor the room and address spills or issues to maintain an exceptional guest experience.

Skills

Hospitality mindset

Customer service

Teamwork

Integrity

Leadership

Ownership

Job description

Hilton's Waldorf Astoria Chicago is seeking a Banquet Set Up Attendant to prepare and maintain banquet spaces for events, delight guests with a friendly, proactive attitude, and help ensure a memorable stay for every guest.

As part of a luxury property in the Gold Coast, you’ll set up tables and chairs, uphold a spotless environment, and promptly address issues to sustain an exceptional guest experience while supporting the hotel’s prestigious standards.