Banquet Setup Specialist

IHG Hotels & Resorts; Chicago (IL); On-site; USD 35,817 - 38,572; Full time

Job summary

IHG Hotels & Resorts in Chicago seeks a Banquet Set-Up Attendant to prepare function rooms with required equipment and services. You will deliver water, handle cleaning duties, and ensure spaces are ready for events, coordinating with other departments as needed.

The role requires a fast learner with ability to lift heavy loads and communicate in English. You will adhere to grooming policies and participate in safety training while supporting a guest‑focused service mindset.

Qualifications

• Must be able to read and speak English.
• Must be able to lift at least 100 lb.

Responsibilities

• Sets up function rooms with the necessary equipment according to the Banquet Event Orders.
• Provides ice water, glasses and refreshes as needed.
• Sweeps and vacuums function rooms, removing debris.
• Picks up and delivers all boxes and meeting materials.
• Delivers boxes to the business center for shipping out.
• Ensures rooms are clean and presentable when not in use.
• Maintains wastebaskets at registration desks and inside meeting rooms.
• Sets up meetings with pads, pencils, coasters, etc. as per BEO.
• Adheres to hotel’s grooming policy.
• Maintains a cooperative, professional working style with supervisors and fellow workers.
• Performs all tasks with utmost concern for safety for self and fellow workers.
• Responds to guest requests.
• Attends meetings and hotel training sessions as required by hotel management.
• Performs other duties, tasks and special projects as assigned.

Skills

Fast learner

English proficiency

Heavy lifting

Job description

IHG Hotels & Resorts in Chicago seeks a Banquet Set-Up Attendant to prepare function rooms with required equipment and services. You will deliver water, handle cleaning duties, and ensure spaces are ready for events, coordinating with other departments as needed.

The role requires a fast learner with ability to lift heavy loads and communicate in English. You will adhere to grooming policies and participate in safety training while supporting a guest‑focused service mindset.