Banquet Services Lead: Elevate Event Experiences

Hyatt Regency; Cambridge (MD); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

Free room nights

Friends & family rates

Job summary

Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina is seeking an experienced Event Services Lead (Banquet Captain) to oversee setup and breakdown of food and beverage operations during hotel functions. The role requires coaching and guiding associates, presenting menus, and ensuring spaces are visually appealing and safe.

Ideal candidates will have strong banquet service experience, the ability to lead teams, and flexibility to work varied shifts to support events and hotel operations.

Qualifications

• Experience in banquet service and hospitality settings.
• Ability to lead and coach team members.
• Availability to work flexible shifts including nights, weekends and holidays.

Responsibilities

• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guest.
• Lead associates by coaching, giving direction, including training.
• Responsible for making the function space visually appealing.
• Presenting the menu offering for the event.
• May include linen and table setting, food station design and beverage service.
• Adhere to proper food handling procedures and proper beverage procedures.
• Proper knowledge of equipment uses and safety procedures.
• Other duties include general banquet preparation, room refreshes and maintaining a sanitary environment.

Skills

Banquet service

Guest service

Team leadership

Job description

Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina is seeking an experienced Event Services Lead (Banquet Captain) to oversee setup and breakdown of food and beverage operations during hotel functions. The role requires coaching and guiding associates, presenting menus, and ensuring spaces are visually appealing and safe.

Ideal candidates will have strong banquet service experience, the ability to lead teams, and flexibility to work varied shifts to support events and hotel operations.