Banquet Services Assistant

Four Winds Casinos are Equal Opportunity Employers; South Bend (IN); On-site; USD 18,000 - 29,000; Full time

Job summary

Four Winds Casinos is seeking a Banquet Houseman to assist in serving, setting up, and cleaning banquet functions in a fast-paced, guest-focused environment. You’ll set rooms and buffets per BEO, handle guest requests, and work closely with the Banquet Supervisor to ensure smooth service.

The role requires ability to lift up to 100 pounds, read basic instructions, and maintain a professional, team-oriented attitude in a lively casino setting.

Qualifications

• High school diploma or G.E.D. preferred.
• This position requires a Level 4 Gaming License.
• Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence.
• Basic math skills: addition, subtraction, division and multiplication.
• Ability to apply common sense to follow written or oral instructions and solve problems with a few variables.
• Physical tasks include standing, walking, lifting up to 100 pounds; vision requirements as listed.
• Work environment can be loud and smoky in a casino setting.

Responsibilities

• Set rooms, buffets, and tables according to BEO specifications and supervisor instructions.
• Handle guest requests and coordinate with Banquet Supervisor as needed.
• Keep storerooms clean, organized, and secure.
• Organize banquet rooms for productive, safe, and energy-efficient work.
• Assist in equipment inventory and maintenance; ensure proper operation of hot boxes.
• Support servers during service and communicate equipment or supply needs to Sales and Banquet Supervisor.
• Attend staff trainings and work with Event Management to ensure smooth service delivery.
• Maintain cleanliness of banquet area and stock prescribed pars; inform supervisors of any issues.

Skills

Customer service

Teamwork

Communication

Physical ability

Education

High school diploma or GED

Job description

Four Winds Casinos is seeking a Banquet Houseman to assist in serving, setting up, and cleaning banquet functions in a fast-paced, guest-focused environment. You’ll set rooms and buffets per BEO, handle guest requests, and work closely with the Banquet Supervisor to ensure smooth service.

The role requires ability to lift up to 100 pounds, read basic instructions, and maintain a professional, team-oriented attitude in a lively casino setting.