Banquet Server Setup

Mananto Enterprises LLC The Northampton Hotel; Northampton (MA); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Competitive pay plus tips

Professional development

Team-oriented environment

Job summary

The Hotel Northampton in Northampton, MA, is seeking a motivated Banquet Server to deliver exceptional service at weddings, corporate functions, and special events.

You will set up banquet spaces, serve food and drinks, and work closely with kitchen staff to ensure smooth service while maintaining a welcoming atmosphere throughout events.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Strong attention to detail and a commitment to outstanding customer service.
• Availability to work flexible hours, including evenings, weekends and holidays.

Responsibilities

• Set up and break down banquet facilities and ensure equipment, tableware, and décor are ready.
• Greet guests warmly and provide exceptional service during events.
• Serve food and beverages in a professional manner following service standards.
• Collaborate with kitchen staff and other servers to maintain timely service.
• Monitor guest satisfaction and respond to requests promptly.
• Maintain cleanliness and organization of service areas and dining spaces.
• Assist with inventory and restocking as needed.
• Follow health and safety regulations to ensure a safe environment.
• Perform other duties as assigned by captain or event manager.

Skills

Communication skills

Multitasking

Attention to detail

Flexible schedule

Education

High school diploma

Job description

The Hotel Northampton, the area's historic, boutique hotel, is a leading catering/events company dedicated to providing exceptional service and unforgettable experiences for our clients and guests. We pride ourselves on our commitment to excellence, attention to detail, and a passion for creating memorable events.

We are seeking a motivated and dedicated Banquet Server to join our team. The ideal candidate will be responsible for providing top-notch service to guests during various events, including weddings, corporate functions, and other special occasions. The Banquet Server will ensure that all aspects of the dining experience are executed seamlessly, from setting up the dining area to serving food and beverages, and maintaining a welcoming atmosphere.

Key Responsibilities

• - Set up and break down banquet facilities as directed, ensuring all necessary equipment, tableware, and décor are ready for events.
• - Greet guests warmly and provide exceptional service throughout the event, attending to their needs promptly and courteously.
• - Serve food and beverages in a professional manner, adhering to the established service standards.
• - Work collaboratively with kitchen staff and fellow servers to ensure timely and accurate service during events.
• - Monitor guest satisfaction and respond to any requests or concerns in a friendly and efficient manner.
• - Maintain cleanliness and organization of service areas, dining tables, and kitchen spaces.
• - Assist with inventory management, including restocking supplies as needed.
• - Follow all health and safety regulations to ensure a safe environment for guests and staff.
• - Perform other related duties as assigned by the captain or event manager.

Qualifications

• - High school diploma or equivalent preferred.
• - Prior experience in food service, catering, or hospitality is a plus.
• - Excellent communication and interpersonal skills.
• - Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• - Strong attention to detail and a commitment to providing outstanding customer service.
• - Availability to work flexible hours, including evenings, weekends, and holidays as needed.
• - Ability to lift and carry up to [insert weight criteria, e.g., 25-50 pounds] and stand for extended periods.

What We Offer

• - Competitive pay and tips.
• - Opportunities for professional development and advancement within the company.
• - A supportive and team-oriented work environment.

The Hotel Northampton is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**