Banquet Server - Part Time/OnCall

Concord Hospitality Enterprises; Grand Rapids (MI); On-site; USD 17,908 - 27,552; Full time

Job summary

Concord Hospitality Enterprises is seeking Banquet Servers to provide timely and courteous service at events in a fast-paced environment. Set up banquet rooms according to specifications and manage plating, buffets, and beverages with professionalism.

You'll maintain menu knowledge, assist with breakdowns, and ensure safety and cleanliness while collaborating with kitchen staff and event coordinators. Appearance, punctuality, and professionalism are expected at all times.

Qualifications

• Experience in banquet service or similar hospitality role.
• Ability to communicate clearly with guests.
• Ability to work in fast-paced environment.

Responsibilities

• Set up banquet rooms according to event specifications.
• Provide timely and courteous food and beverage service to guests.
• Serve plated meals, buffet items, and beverages professionally.
• Maintain knowledge of menu items to answer guest questions.
• Clear tables and reset as needed throughout events.
• Assist with event breakdown and remove linens, dishware, equipment.
• Follow food safety and sanitation guidelines.
• Coordinate with kitchen staff and event coordinators for smooth service.
• Monitor guest needs and respond promptly.
• Maintain a clean, organized, and safe work environment.
• Adhere to company standards for appearance, punctuality, and professionalism.

Skills

Customer service

Food safety awareness

Teamwork

Job description

We are hiring Banquet Servers!

• Provide timely and courteous food and beverage service to guests
• Serve plated meals, buffet items, and beverages in a professional manner
• Maintain knowledge of menu items and be able to answer guest questions
• Clear tables efficiently and reset as needed throughout the event
• Assist with event breakdown, including removing linens, dishware, and equipment
• Follow all food safety and sanitation guidelines
• Work closely with kitchen staff and event coordinators to ensure smooth service
• Monitor guest needs and respond promptly to requests
• Maintain a clean, organized, and safe work environment
• Handle glassware, china, and equipment carefully to prevent damage
• Adhere to company standards for appearance, punctuality, and professionalism

Banquet Server Duties

• Set up banquet rooms according to event specifications (tables, linens, place settings, décor)
• Provide timely and courteous food and beverage service to guests
• Serve plated meals, buffet items, and beverages in a professional manner
• Maintain knowledge of menu items and be able to answer guest questions
• Clear tables efficiently and reset as needed throughout the event
• Assist with event breakdown, including removing linens, dishware, and equipment
• Follow all food safety and sanitation guidelines
• Work closely with kitchen staff and event coordinators to ensure smooth service
• Monitor guest needs and respond promptly to requests
• Maintain a clean, organized, and safe work environment
• Handle glassware, china, and equipment carefully to prevent damage
• Adhere to company standards for appearance, punctuality, and professionalism

Why Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America
“We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All.”