Banquet Server - On Call

The Global Ambassador Hotel; Phoenix (AZ); On-site; USD 6,800 - 9,700; Full time

Benefits offered by this job

Benefits for 25+ hours worked

Paid time off eligibility for 32+ hrs

Job summary

The Global Ambassador Hotel in Phoenix is seeking energetic team members to deliver exceptional dining experiences. You will present menu selections, verify orders, and coordinate with the kitchen and banquet staff to ensure top-quality service.

Responsibilities include assisting with event setup, anticipating guest needs, greeting guests, and helping with breakdown and cleanup after events, while maintaining safety and sanitation standards.

Qualifications

• 2+ years of high-volume restaurant serving experience.
• Strong communication skills in the workplace language(s).
• Friendly, guest-focused personality with teamwork.
• Ability to stand for up to 8 hours and lift 20–25 pounds safely.
• Polished appearance in line with venue standards and safety rules.
• Weekend/holiday availability as schedules require.

Responsibilities

• Present pre-set menu selections to guests with knowledge of ingredients and flavors.
• Verify dishes against orders and deliver promptly for quality and presentation.
• Assist event setup by arranging linens, glassware, and decor per banquet orders.
• Anticipate guest needs, monitor satisfaction, and respond professionally to requests.
• Greet guests, assist with seating, and guide to services and event spaces.
• Support breakdown, cleaning, and reset of tables and stations after events.
• Collaborate with team and adhere to safety, sanitation, and quality standards.

Skills

High-volume dining service

Communication skills

Guest-focused demeanor

Stamina and lifting ability

Professional appearance

Flexible weekend/holiday availability

Job description

• Comprehensive benefits available for team members working 25+ hours per week, including medical, dental, vision, and more
• Paid time off eligibility for those working 32+ hours per week
• A dynamic, fast-paced environment where passion for hospitality, teamwork, and excellence thrives

Who We Are

Hospitality refined for a global mindset.

The Global Ambassador is an internationally inspired hotel from hospitality innovator Sam Fox and the newest addition to Author & Edit, his growing collection of hospitality experiences. Created through a global lens yet deeply connected to its surroundings at the intersection of Phoenix, Scottsdale and Paradise Valley, the 141-room hotel brings together inspired design, world-class dining and elevated wellness in one impeccably curated destination.

Recognized with a MICHELIN Key in both 2024 and 2025 and named among Esquire’s Best New Hotels in the World and Condé Nast Traveler’s Hot List, The Global Ambassador offers six original dining experiences, an exclusive members club and a bespoke fitness and wellness center, including a luxurious spa. Join us in the journey of creating moments worth remembering and sharing.

What You’ll Do

• Present pre-set menu selections to guests, demonstrating knowledge of ingredients, preparation methods, and flavors, while accurately communicating orders and special requests to the kitchen or Banquet Manager.
• Verify completed dishes against original orders and deliver food promptly to ensure quality and presentation standards are met.
• Assist with event setup by arranging linens, glassware, silverware, and d e cor according to the banquet event order.
• Anticipate guest needs, monitor satisfaction throughout the event, and respond quickly and professionally to requests or concerns.
• Greet guests upon arrival, assist with seating, and provide directions to services and event spaces as needed.
• Support breakdown, cleaning, and reset of tables, buffets, and food stations following events.
• Collaborate with team members and adhere to all safety, sanitation, and quality standards to ensure a successful event experience.

Qualifications

• At least 2+ years of high-volume restaurant serving experience with solid knowledge of dining room service procedures
• Strong communication skills with the ability to speak, read, write, and understand the primary language(s) used in the workplace
• Friendly, guest-focused personality with a passion for hospitality and teamwork
• Ability to stand for extended periods (up to 8 hours) and safely lift and carry trays weighing 20–25 pounds
• Maintain a polished, professional appearance in accordance with TGA standards while following all safety procedures
• Flexible availability to work weekends, holidays, and varying schedules

The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.

Pay Rate

$6 - $6 USD