Banquet Server - On-Call

Tommy Bahama; Omaha (NE); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player seeks enthusiastic individuals to join their banquet team at a vibrant hotel. In this role, you will create memorable experiences for guests by providing attentive service and ensuring every detail is perfect. Your ability to multi-task and maintain a friendly demeanor will be key as you serve food and beverages during events. This dynamic position offers a chance to thrive in a fast-paced environment while interacting with diverse guests. If you enjoy working with people and have a passion for hospitality, this opportunity is perfect for you.

Qualifications

• 2+ years of customer service experience in a food and beverage setting.
• Knowledge of liquor liability laws and food service standards.

Responsibilities

• Set up assigned tables for banquet functions with attention to detail.
• Serve guests with enthusiasm, ensuring all their needs are met.
• Perform pre-function side work efficiently as directed.

Skills

Customer Service

Organization Skills

Attention to Detail

Multi-tasking

Education

County Specific Food Handlers Certification

State Specific Alcohol Certification

TIPs Certification

Job description

Overview

With genuine care and consideration of our guests’ expectations, you will be responsible for setting up assigned tables for our banquet functions at Magnolia Hotel Omaha. You will warmly and enthusiastically serve our guests ensuring they have everything they desire including but not limited to; alcoholic and non-alcoholic beverages and food orders to guest tables.

Responsibilities

1. Enjoy taking pride in your organization skills and efficient work ethic while completing pre function side work as designated by the Banquet Captain and/or Banquet Managers.
2. Efficiently and properly perform all service standards to exceed guest and co-associate expectations.
3. Be attentive and proactive as you attend to all needs of the guests during functions and function related duties.
4. Educate yourself and be familiar with and adhere to all liquor liability laws.
5. Be attentive and follow all details as described on Banquet Event Orders (BEO’s).
6. Express your eye for detail while setting tables to specifications, carry trays, and have excellent customer service experience.

Qualifications

1. Experience: Two years’ previous experience providing customer service preferably in a similar setting with a working knowledge of Food and Beverage service. Must meet the legal age requirement to serve alcohol.
2. Flexible: Must be able to work varied shifts, including Weekday Evenings, weekends, and holidays.
3. Friendly: Must be able to deliver a fun and friendly environment during each guest exchange.
4. Energetic: Must be able to work within an empowered and fast paced environment that services the bar and servers within the restaurant.
5. Knowledge: County Specific Food Handlers Certification, State specific alcohol certification, and/or TIPs certification required.

A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.