Banquet Server - On-Call

Hotel Polaris at US Airforce Academy; Omaha (NE); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is looking for a dedicated Banquet Server to join their team. This role involves setting up tables for various banquet functions and providing exceptional service to guests. You will be responsible for ensuring that every guest has a memorable experience by delivering food and beverages with a warm and friendly attitude. The ideal candidate will have a passion for hospitality, strong organizational skills, and the ability to thrive in a fast-paced environment. If you enjoy working with people and are committed to providing outstanding service, this opportunity is perfect for you.

Qualifications

• 2+ years of customer service experience in a similar setting.
• Must be flexible with varied shifts including evenings and weekends.

Responsibilities

• Set up tables for banquet functions and serve guests with enthusiasm.
• Follow service standards to exceed guest expectations and ensure satisfaction.

Skills

Customer Service

Organization Skills

Attention to Detail

Multi-tasking

Education

County Specific Food Handlers Certification

State Specific Alcohol Certification

TIPs Certification

Job description

Overview

With genuine care and consideration of our guests’ expectations, you will be responsible for setting up assigned tables for our banquet functions at Magnolia Hotel Omaha. You will warmly and enthusiastically serve our guests ensuring they have everything they desire including but not limited to; alcoholic and non-alcoholic beverages and food orders to guest tables.

Responsibilities

Enjoy taking pride in your organization skills and efficient work ethic while completing pre function side work as designated by the Banquet Captain and/or Banquet Managers. Efficiently and properly perform all service standards to exceed guest and co-associate expectations. Be attentive and proactive as you attend to all needs of the guests during functions and function related duties. Educate yourself and be familiar with and adhere to all liquor liability laws. Be attentive and follow all details as described on Banquet Event Orders (BEO’s). Express your eye for detail while setting tables to specifications, carry trays, and have excellent customer service experience.

Qualifications

Experience. Two years’ previous experience providing customer service preferably in a similar setting with a working knowledge of Food and Beverage service. Must meet the legal age requirement to serve alcohol.

Flexible. Must be able to work varied shifts, including Weekday Evenings, weekends, and holidays.

Friendly. Must be able to deliver a fun and friendly environment during each guest exchange.

Energetic. Must be able to work within an empowered and fast paced environment that services the bar and servers within the restaurant.

Knowledge. County Specific Food Handlers Certification, State specific alcohol certification, and/or TIPs certification required.

A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.