BANQUET SERVER (ON CALL)

Belterra Casino Resort; Florence (IN); On-site; USD 16,531 - 22,041; Part time

Job summary

A premier casino entertainment company in Indiana is seeking a Banquet Server to provide excellent service at events. Responsibilities include setting up tables, serving food and beverages, and ensuring guest satisfaction. Candidates must have strong customer service skills and be able to handle multiple tasks efficiently. An Indiana ABC Permit is required, and flexibility with shifts is essential. Join a dynamic team dedicated to outstanding service and hospitality.

Qualifications

• Experience carrying large trays with ten covers.
• Excellent customer service skills.
• Indiana ABC Permit required.

Responsibilities

• Provide superior customer service to guests.
• Set tables and prepare beverages.
• Maintain cleanliness in banquet areas.

Skills

Customer service skills

Ability to carry large trays

Knowledge of wine service

Flexibility

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

The Banquet Server is responsible for providing superior service to both the internal and external customer. They are also responsible for table setup, beverage preparation, food service, and cleaning of tables for convention functions.

The Banquet Server:

• Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
• Sets tables and prepares beverages and proper condiments (butter, sour cream, dressing, etc.).
• Keeps banquet areas clean and organized.
• Works in cooperation with other service personnel to provide a high quality of service.
• Anticipates and provides for guests’ needs throughout entire function; ensures guest satisfaction; responds quickly and efficiently to guest complaints.
• Maintains a well‑groomed, neat and clean appearance, carrying out duties with attention to sanitation safety.

Qualifications

• Experience carrying large trays with ten covers.
• Knowledge of wine service.
• Knowledge of table service procedures and table etiquette.
• Excellent customer service skills.
• Ability to use all equipment associated with the position, including chafing dishes, plate warmers, coffee urns and hot boxes.
• Ability to inspect and maintain areas for which responsible.
• Ability to effectively and efficiently move around banquet areas.
• Ability to communicate effectively in English with customers and all levels of employees.
• Ability to review and comprehend necessary documentation.
• Must be flexible to work varying shifts and time schedules as needed.
• Indiana ABC Permit (Liquor License) required.
• Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.
• Must be at least 18 years of age.

These skills and abilities are typically acquired through two years’ experience in food service.

Equal Opportunity Employer

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.