BANQUET SERVER (ON CALL)

Boyd-Gaming-Corporation; Florence (IN); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Boyd Gaming Corporation is seeking a Banquet Server to deliver superior service for convention events. The role includes setting tables, beverage preparation, and maintaining clean banquet areas, while collaborating with service staff to assure guest satisfaction.

Qualification requirements emphasize wine knowledge, proper table service, equipment usage, and the ability to handle varied shifts. Indiana liquor licensing and adherence to gaming regulations are required, with a minimum age of 19.

Qualifications

• Two years’ experience in food service is typical.

Responsibilities

• Provides superior customer service and maintains positive interactions with guests and staff.
• Sets tables and prepares beverages and proper condiments.
• Keeps banquet areas clean and organized.
• Works with other service personnel to provide high quality service.
• Anticipates and fulfills guests’ needs; responds to complaints promptly and effectively.
• Maintains a well-groomed, neat appearance and upholds sanitation standards.

Skills

Tray carrying

Wine service

Table service etiquette

Equipment operation

Area inspection

Mobility in banquet areas

English communication

Documentation comprehension

Flexible scheduling

Licensing compliance

Age requirement

Tools

Chafing dishes

Plate warmers

Coffee urns

Hot boxes

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

The Banquet Server is responsible for providing superior service to both the internal and external customer. They are also responsible for table setup, beverage preparation, food service, and cleaning of tables for convention functions.

The Banquet Server:

• Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
• Sets tables and prepares beverages and proper condiments (butter, sour cream, dressing, etc.).
• Keeps banquet areas clean and organized.
• Works in cooperation with other service personnel to provide a high quality of service.
• Anticipates and provides for guests’ needs throughout entire function; ensures guest satisfaction; responds quickly and efficiently to guest complaints.
• Maintains a well-groomed, neat and clean appearance, carrying out duties with attention to sanitation safety.

Qualifications

• Experience carrying large trays with tencovers.
• Knowledge of wine service.
• Knowledge of table service procedures and table etiquette.
• Ability to use all equipment associated with the position, including chafing dishes, plate warmers, coffee urns and hot boxes.
• Ability to inspect and maintain areas for which responsible.
• Ability to effectively and efficiently move around banquet areas.
• Ability to communicate effectively in English with customers and all levels of employees.
• Ability to review and comprehend necessary documentation.
• Must be flexible to work varying shifts and time schedules as needed.
• Indiana ABC Permit (Liquor License) required.
• Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.
• Must be at least 19years of age.

These skills and abilities are typically acquired through two years’ experience in food service.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.