Banquet Server On-Call

Sonesta Hotels International Corporation; Cambridge (MA); On-site; USD 13,000 - 16,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Paid Vacation and Sick Days

Sonesta Hotel Discounts

Educational Assistance

Paid Parental Leave

Company Paid Life Insurance

Short Term and Long Term Disability

Job summary

Sonesta International Hotels is seeking a friendly server to provide meal service for banquet and catering events, ensuring guest satisfaction from start to finish. You will set up function rooms, prepare tables, serve drinks, garnish dishes, clear and reset tables, and deliver our guest-forward service standards.

The role may require nights, weekends and holidays; dependability and a keen eye for detail are essential.

Qualifications

• Serve meals to banquet guests and assist with catering functions.

Responsibilities

• Adhere to Sonesta safety guidelines and service standards.
• Prepare function room, set tables and place settings.
• Serve drinks and garnish dishes as required.
• Observe guests and respond to requests; upsell desserts/beverages.
• Clear and reset tables between courses; follow sanitation rules.
• May work nights, weekends and holidays.

Skills

Customer service

Food service

Teamwork

Attention to detail

Job description

We're Sonesta International Hotels.

The 8th largest hotel company in the U.S.-and growing fast.

An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive

bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Job Description Summary

Serve meals to patrons for banquet and catering functions.

Job Description

• Always Adhere to Stay Safe with Sonesta safety guidelines.
• Prepare function room for banquet function; set tables and place settings.
• Serve drink of choice to guests.
• Garnish and decorate dishes prior to serving.
• Observe diners to respond to any additional requests and to determine when meal has been completed.
• Suggest desserts, beverages and after dinner drinks.
• Ladle soup, toss salads, portion pies and desserts, brew coffee and perform other services as needed.
• Clear and reset tables at conclusion of each course.
• Adhere to Sonesta Service Standards.
• Adhere to all Sonesta Safety and Sanitation Standards.
• May be required to work nights, weekends and holidays
• Adhere to uniform and grooming standards.
• Perform other duties or projects as requested by management.
• Deliver Passionate & Engaging Service to our Guests
• You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs to exceed their expectations
• You will consistently deliver our GUEST model:
  • G reet or welcome everyone, warmly with a smile
  • U se eye and ear contact and guest's name
  • E stablish/anticipate needs
  • S olve and own all requests/complaints
  • T hank everyone

Additional Job Information/Anticipated

Pay Range

$9.39 to $11.39 Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience.

Benefits

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.