Banquet Houseperson

Sonesta International Hotels

Minneapolis (MN)

On-site

USD 22,275 - 31,726

Full time

14 days+
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Benefits offered by this job

Medical, Dental and Vision Insurance
Paid Vacation and Sick Days
Holidays and Personal Days (Floaters)
401(k) Retirement Plan

Job summary

Sonesta International Hotels is seeking a motivated hotel attendant to perform general cleaning, linen handling, and event room setup.

Responsibilities include stocking closets, assisting with guest requests, and ensuring banquet areas meet health and safety standards while coordinating with event staff.

Qualifications

  • Some previous housekeeping experience preferred.
  • Background in extended stay industry preferred.
  • Fluent English (speaking, reading and writing) preferred; other languages beneficial.
  • Able to stand, walk, bend, kneel, and lift up to 75 pounds.
  • Must regularly use commercial cleaning chemicals.
  • Must work mornings, evenings, weekends and holidays.

Responsibilities

  • Perform general cleaning tasks in hotel areas as assigned to meet health standards.
  • Set up event rooms per BEO guidelines and coordinate with Captain or manager.
  • Collect and distribute linens; stock storage areas and manage inventory.
  • Prepare AV equipment and assist with event space supplies as needed.
  • Maintain cleanliness and safety of banquet rooms and employee areas.
  • Assist guests with requests and support operational duties as required.

Skills

Housekeeping experience
English fluency
Physical stamina
Work schedule flexibility

Job description

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast.

Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Job Description Summary

Performs general clean up tasks, maintains banquet rooms and other areas and hotel in general. Responsible for collecting and distributing linens, setting up meeting space as well as fulfilling any additional guest requests.

DUTIES AND RESPONSIBILITIES
  • Perform general cleaning tasks using standard hotel cleaning products, as assigned by a manager to adhere to health standards.
  • Perform other duties as requested by manager, such as cleaning unexpected spills, restocking closets, or moving linen, waste and operational supplies.
  • Assist with any operational duties to execute special guest requests.
  • Clean areas and perform duties not included in the standard work description to resolve unexpected operational situations.
  • Collect and distribute linens, stock in proper locations, keep track of inventories for the day.
  • Remove waste from the service areas.
  • Clean assigned areas by using correct equipment and designated cleaning Provide guests with requested items and supplies.
  • Set up event rooms as per BEO guidelines.
  • Confirm set up with Captain or manager prior to events.
  • Gather and bring to the event space all supplies required for the event: including tables, linens, chairs, pens, note pads, water glasses, mint bowls or anything outlined in the BEO.
  • Set up and break down all furniture and equipment in event spaces as per BEO.
  • Set up and remove required AV equipment provided by the hotel including but not limited to: projectors, screens, power strips, VGA cords, flip charts.
  • Set up water pitchers and re-fresh during events. Break down and store all equipment in designated storage spaces.
  • Work closely with team members and members of the management team on projects.
  • Comply with the standards of the Hotel
  • Maintain banquet rooms and employee areas; ensure compliance with all established standards, related to cleanliness, maintenance, safety and security.
  • Report and correct any observed discrepancy to established standards.
  • Maintain organization and cleanliness of banquet storage spaces.
QUALIFICATIONS AND REQUIREMENTS
  • Some previous housekeeping experience preferred.
  • Previous background from the extended stay industry preferred.
  • Ability to speak, read, and write fluent English is preferred; other languages beneficial.
  • Basic reading, writing and mathematical abilities are preferred.
  • Frequently standing up, bending, climbing, kneeling, and moving about the facility.
  • Carrying, lifting or pulling items weighing up to 75 pounds.
  • Will be required to regularly use commercial cleaning chemicals.
  • Will be required to work mornings, evening, weekends, and holidays.
Pay Range
  • Pay rate $19.60

Union Property: Pay rate outlined follows contract requirements.

Unite Here Local 17

Benefits
  • Medical, Dental and Vision Insurance
  • Paid Vacation and Sick Days
  • Holidays and Personal Days (Floaters)
  • 401(k) Retirement Plan

All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

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