On Call Banquet Server

Sonesta International Hotels; Portland (OR); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

HSA with Match

401(k) Match

Paid Vacation

Paid Sick Days

Hotel Discounts

Educational Assistance

Parental Leave

Life Insurance

Disability Insurance

Employee Perks

Hospital Indemnity

Critical Illness Insurance

Accident Insurance

Job summary

Sonesta International Hotels is seeking a Banquet Server to deliver food and beverages at events, greeting guests, taking orders, and ensuring guest satisfaction. You will be part of our events team in a dynamic hospitality setting.

Responsibilities include assisting with setup and teardown, relaying orders, and maintaining sanitation standards, while anticipating guests’ needs and ensuring professional presentation at all times.

Qualifications

• Strong guest-service orientation and professional appearance.
• Ability to handle multiple tasks at events with accuracy.

Responsibilities

• Provide exceptional customer service throughout the event process.
• Assist with setup and breakdown of banquet areas.
• Relay food and beverage orders and communicate allergies or special requests.
• Maintain high standards of cleanliness and sanitary practices.
• Stay composed in fast-paced environments and address guest needs promptly.

Skills

Customer Service

Food & Beverage Service

Communication

Teamwork

Job description

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast.

An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Job Description Summary

A Banquet Server is responsible for serving food and beverages to guests at venues or catering events. Their duties include greeting guests and taking their orders, bringing them the correct drinks and dishes and refilling their beverages as needed.

Job Description

Banquet Server duties and responsibilities

The duties and responsibilities of a Banquet Server are to provide exceptional customer service throughout the entire event process to ensure the highest standard of customer satisfaction.

Duties and responsibilities of a Banquet Server:

• Assist with the complete setup and breakdown of the banquet area.
• Relay food and beverage orders.
• Maintain a high level of cleanliness and awareness of sanitary practices.
• Anticipate guests’ needs and exceed customer service expectations.
• Maintain composure in a fast-paced environment.
• Relay important information about orders, allergies and special requests to the appropriate person.
• Respond urgently and appropriately to any concerns.
• Present in professional appearance and mannerisms.

Additional Job Information/Anticipated

Pay Range

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.