Banquet Server

Sonesta Hotels International Corporation; Irvine (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA with company match

401(k) retirement plan

Paid vacation

Paid sick days

Hotel discounts

Educational assistance

Parental Leave

Life insurance

Disability insurance

Job summary

Sonesta International Hotels in Irvine seeks a Banquet Server to coordinate setup, service, and cleanup for banquet events in line with hotel standards. You will read BEOs, know menu details, and deliver courteous service to guests.

Responsibilities include setting tables, serving with professionalism, and maintaining stock and cleanliness. The role requires flexibility with hours and a focus on guest satisfaction, with pay range $17.00-$18.00 per hour and comprehensive benefits.

Qualifications

• Attentive, friendly, helpful, and courteous to guests and colleagues.
• Able to read and interpret the Banquet Event Order (BEO).
• Knowledge of menu items for functions and accurate descriptions.

Responsibilities

• Set up banquet spaces according to events and hotel standards.
• Serve meals and beverages to guests in a courteous, professional manner.
• Clean up banquet spaces after events and restock supplies as needed.
• Read BEO and communicate menu details to guests.
• Handle money procedures and practice suggestive selling when appropriate.
• Ensure guest satisfaction throughout the function.

Skills

Guest service

BEO reading

Menu knowledge

Suggestive selling

Problem resolution

Table setup

Education

High School diploma or equivalent

Job description

We're Sonesta International Hotels.

The 8th largest hotel company in the U.S.-and growing fast.

An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive

bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Job Description Summary

The Banquet Server is responsible for the set-up, serving and clean-up of food and beverages to guests at all banquet functions, according to the hotel standards

Job Description

Fundamental Requirements

• Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
• Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.
• Know how to read the Banquet Event Order (BEO) and be familiar with the menu of the assigned function.
• Served guests according to the hotel's standards in a friendly, courteous, and professional manner.
• Respond to guest problems, complaints, and accidents. Communicate to management, if necessary.
• Set all tables according to hotel standards.
• Maintain the banquet storeroom in a neat and orderly manner, stocked with any and all appropriate supplies necessary for food service functions.
• Clean up banquet space after the completion of the function and ensure that all equipment and supplies are stored and re-stocked properly.
• Prepare room according to BEO and the various meal functions.
• Follow all money handling procedures when serving the guest.
• Know and use "suggestive selling" techniques.
• Know the menu items for each function served and be able to give accurate descriptions.
• Ensure overall guest satisfaction.

Education & Experience:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Physical requirements:

• Flexible and long hours are sometimes required.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.

Additional Job Information/Anticipated

Pay Range

Pay range $17.00 - $18.00. The base pay offered may vary based on various factors, including but not limited to job-related knowledge, skills, and specific/overall experience.

Benefits

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.