Banquet Server - Musical Instrument Museum

Flamingo Everglades; Phoenix (AZ); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player seeks a Banquet Server to deliver exceptional service at events. In this role, you'll be responsible for setting up and breaking down events, serving food and drinks, and ensuring guests have a memorable experience. The ideal candidate will possess strong customer service skills and a keen attention to detail. This part-time position offers a dynamic work environment where you can thrive and contribute to creating unforgettable moments for guests. Join a team that values diversity and inclusion, and be part of a workplace that celebrates your unique contributions.

Qualifications

• Partial High School education; High School Diploma/G.E.D. equivalent preferred.
• Strong customer service abilities and sanitation habits.

Responsibilities

• Greet guests and take beverage orders while ensuring a pleasant dining experience.
• Serve food efficiently and maintain cleanliness of dining areas.

Skills

Customer Service

Mathematical Skills

Sanitation Habits

Education

High School Diploma/G.E.D.

Tools

POS System

Touch-screen Computer

Job description

Banquet Server - Musical Instrument Museum

Banquet Server - Musical Instrument Museum

Apply locations Phoenix, AZ time type Part time posted on Posted 2 Days Ago job requisition id JR01832

Compensation Amount: 16.00 USD Hourly

Job Summary:

The Server is responsible for: Event set and strike, bussing, pass hors d'oeuvres, passing cocktails, taking food and drink orders from and serving all guests in assigned section of the dining room in a fast, courteous and efficient manner. The server must ensure correct billing procedures and provide excellent service to guests, ensuring level of service meets the Company’s standards.
This position is part of the Service Pool Share.

ESSENTIAL FUNCTIONS

• Greet guests in a polite, positive manner; takes beverage orders. Check patrons’ identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
• Answer questions about the menu and takes food orders. Explains how various menu items are prepared, describing ingredients, and cooking methods. Suggests any menu item.
• Submit food order into kitchen.
• Serve guests their desired entrees in a friendly, efficient manner.
• Maintain pleasant dining experience. Check on guests periodically throughout their meals and attends to their needs. Deliver check and completes transaction making accurate change when necessary.
• Perform clean-up duties after each meal service; and, prepares and sets up for next meal.
• Keep assigned tables clean and properly set up, including vacuuming and arranging tables and chairs.
• Stock service areas with supplies such as coffee, food, tableware, and linens.
• Report gratuities at the end of each shift as required by Company policy and law.
• Maintain awareness of safety issues, and report them immediately to your manager.

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

• Partial High School education; High School Diploma/G.E.D. equivalent preferred.
• Strong sanitation habits.
• Mathematic skills.
• Strong customer service abilities; actively looks for ways to assist customers and coworkers.
• Ability to recognize when a problem has occurred and communicate it to management.

PHYSICAL AND MENTAL REQUIREMENTS

• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
• Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
• Ability to stand for the entire work day.
• Climbing steps regularly.
• Withstanding temperature extremes in freezer, refrigerator walk-in and grill areas.
• Reading and writing work-related documents in English.
• Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
• Constantly communicates and receives verbal communication with other employees in fast-paced kitchen.
• Physical presence at the job site is essential to perform job duties.

EQUIPMENT USED

• Touch-screen computer. POS System and credit card machine.
• Restaurant equipment, buffet collateral, including trays, cleaning supplies/solutions, washcloths, drink machines, etc.

Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.