Banquet Server: Guest‑Focused Hospitality & Growth

Hilton Garden Inn / Homewood Suites Downtown Toledo; Toledo (OH); Sur place; USD 16 531 000 - 24 797 000; Plein temps

Avantages offerts par ce poste

Insurance enrollment from DAY 1

Paid time off from DAY 1

Holiday pay from DAY 1

401(k) after 30 days

Hotel and travel discounts

Professional development

Résumé du poste

First Hospitality is hiring banquet servers to support events at our Toledo venues. The role includes setting up tables and equipment, serving meals and beverages, and clearing tables to maintain a seamless dining experience.

You will collaborate with colleagues to ensure guest satisfaction and uphold hotel standards. Applicants should be able to stand and walk for long periods, work flexible shifts including mornings, evenings, weekends and holidays, and lift up to 30 pounds as needed.

Qualifications

• Experience delivering guest service in a hospitality setting.
• Ability to work as part of a team to service events and guests.
• Strong communication and problem-solving while serving guests.

Responsabilités

• Set up tables and events including chairs, dance floors, silverware, and china.
• Serve food, coffee, water, and other beverages to guests.
• Clear tables and remove dishes and glassware during and after service.
• Clean banquet and dining rooms during and after events.
• Provide attentive guest service with empathy and teamwork.
• Address guest concerns promptly and follow through to ensure satisfaction.
• Assist with additional duties to maintain a hospitable environment.
• Set tables per hotel standards and prepare orders for presentation.

Connaissances

Guest service

Teamwork

Empathy

Communication

Outils

-

Description du poste

First Hospitality is hiring banquet servers to support events at our Toledo venues. The role includes setting up tables and equipment, serving meals and beverages, and clearing tables to maintain a seamless dining experience.

You will collaborate with colleagues to ensure guest satisfaction and uphold hotel standards. Applicants should be able to stand and walk for long periods, work flexible shifts including mornings, evenings, weekends and holidays, and lift up to 30 pounds as needed.