Banquet Server — Elevate Guest Experiences at Luxury Hotels

Heritage Hotels & Resorts, Inc.; Santa Fe (NM); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

401k match

Employee discounts

Complimentary meals

Free parking

Career growth across locations

NM pride culture

Job summary

Heritage Hotels & Resorts, Inc. in Santa Fe, NM, is seeking a Banquet Server to deliver refined service at banquets and events.

You will set up dining areas, serve meals and beverages in sync with timelines, maintain cleanliness, and collaborate with team members to exceed guest expectations. The role requires strong communication, multitasking, and teamwork, with certification in NM Food Handling and Alcohol Service.

Qualifications

• Strong communication, multitasking, and teamwork skills.
• Ability to thrive in fast-paced, high-volume environments.
• Current New Mexico Food Handler Certification and Alcohol Server Certification required.
• Ability to stand for extended periods and lift 10+ pounds.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Deliver attentive, high-quality dining service during banquets and special events.
• Set up dining areas, roll silverware, and prepare food and beverage stations.
• Serve food and beverages efficiently and in sync with event timelines.
• Maintain cleanliness and professional presentation of dining and service areas.
• Communicate effectively with team members and leadership throughout events.
• Resolve guest concerns with professionalism and care.
• Handle guest checks, cash, and tip reporting accurately.
• Uphold all food safety, sanitation, and company service standards.
• Maintain a polished, professional appearance at all times.

Skills

Strong communication

Multitasking

Teamwork

Job description

Heritage Hotels & Resorts, Inc. in Santa Fe, NM, is seeking a Banquet Server to deliver refined service at banquets and events.

You will set up dining areas, serve meals and beverages in sync with timelines, maintain cleanliness, and collaborate with team members to exceed guest expectations. The role requires strong communication, multitasking, and teamwork, with certification in NM Food Handling and Alcohol Service.