Banquet Server

Eldorado Hotel & Spa; Santa Fe (NM); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

25% 401k match

Employee discounts across Heritage

Complimentary meals during shifts

Free employee parking

Opportunities to grow across multipleH

Job summary

Heritage Hotels & Resorts is seeking a Banquet Server in Santa Fe, NM. You will deliver high-quality dining service at banquets and events, set up areas, and ensure timely service with a focus on guest satisfaction.

Join a team that values culture, community, and exceptional hospitality. Enjoy competitive pay, 401k match, staff discounts, complimentary meals, and free employee parking across multiple hotel locations.

Qualifications

• Excellent communication and teamwork skills.
• Thrives in fast-paced, high-volume environments.
• Must hold NM Food Handler Certification.
• Must hold Alcohol Server Certification.
• Ability to stand for long periods and lift 10+ pounds.

Responsibilities

• Deliver attentive, high-quality dining service during banquets and special events.
• Set up dining areas, roll silverware, and prepare food and beverage stations.
• Serve food and beverages efficiently and in sync with event timelines.
• Maintain cleanliness and professional presentation of dining and service areas.
• Communicate effectively with team members and leadership throughout events.
• Resolve guest concerns with professionalism and care.
• Handle guest checks, cash, and tip reporting accurately.
• Uphold all food safety, sanitation, and company service standards.
• Maintain a polished, professional appearance at all times.

Skills

Communication

Multitasking

Teamwork

Education

NM Food Handler Certification

Alcohol Server Certification

Job description

Description

About Heritage Hotels & Resorts

Heritage Hotels & Resorts is New Mexico’s premier locally owned hospitality group, built on a deep respect for culture, place, and people. Our luxury hotels and award-winning restaurants are rooted in authentic storytelling, exceptional service, and community pride. We care for our guests, our team, and our neighborhoods with the same intention. If you’re passionate about hospitality and delivering exceptional experiences, we invite you to join the Heritage family.

Why This Role Matters

We are seeking an enthusiastic Banquet Server to join our team! In this role, you are on the front lines of guest experience, delivering refined, seamless service that transforms events into unforgettable moments. Your attention to detail, professionalism, and teamwork ensure every guest feels welcomed, cared for, and impressed.

What You’ll Do

• Deliver attentive, high-quality dining service during banquets and special events.
• Set up dining areas, roll silverware, and prepare food and beverage stations.
• Serve food and beverages efficiently and in sync with event timelines.
• Maintain cleanliness and professional presentation of dining and service areas.
• Communicate effectively with team members and leadership throughout events.
• Resolve guest concerns with professionalism and care.
• Handle guest checks, cash, and tip reporting accurately.
• Uphold all food safety, sanitation, and company service standards.
• Maintain a polished, professional appearance at all times.

Why You’ll Love Working With Us

• Competitive pay and comprehensive benefits including a 25% match for 401k!
• Generous employee discounts across Heritage Hotels, restaurants, spa, and retail!
• Complimentary meals during scheduled shifts!
• Free employee parking!
• Opportunities to grow your skills and career by working across multiple hotel locations, allowing you to build a full-time schedule and enjoy full-time benefits!
• Supportive, people-first culture rooted in New Mexico pride and community!

Requirements

• Strong communication, multitasking, and teamwork skills.
• Ability to thrive in fast-paced, high-volume environments.
• Current New Mexico Food Handler Certification and Alcohol Server Certification required.
• Ability to remain guest-focused and calm under pressure.
• Ability to stand for extended periods and lift, carry, push, and pull 10+ pounds.
• Flexible availability including nights, weekends, and holidays.