Banquet Server - Elevate Guest Experience at Upscale Venue

Le Meridien Stoneleigh; Dallas (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical and Dental Insurance

Vision Insurance

Vacation, Sick and Holiday benefits

Pet Insurance (ASPCA)

401(k) with matching

Hotel Room Discount

Job summary

The Stoneleigh in Dallas, part of HEI Hotels and Resorts, seeks a dedicated Assistant Banquet Manager to assist in delivering exceptional guest experiences at banquet functions. You will set up rooms, greet guests, and ensure smooth service, upholding high standards and safety protocols.

Role requires teamwork, the ability to transport items, stand for long periods, and strong communication skills. Join a premium property known for culinary excellence and guest satisfaction.

Qualifications

• Hotel experience preferred.
• Must be willing to “pitch-in” and help co- workers with their job duties and be a team player with or without reasonable accommodation.
• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings and serviceware.
• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
• Ability to remember, recite and promote the variety of menu items.
• Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
• Ability to stand for long periods of time with or without reasonable accommodation.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Responsibilities

• Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware.
• Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
• Greet guests and respond to requests in a friendly and courteous manner.
• Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Replenish beverages as necessary, and check with guests for overall satisfaction.
• Once banquet is complete, reset banquet room according to Supervisor’s specifications to ensure the readiness of the room for the following function.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Skills

Hotel experience

Team player

Food & beverage knowledge

Table settings

Menu knowledge

Communication skills

Physical stamina

Job description

The Stoneleigh in Dallas, part of HEI Hotels and Resorts, seeks a dedicated Assistant Banquet Manager to assist in delivering exceptional guest experiences at banquet functions. You will set up rooms, greet guests, and ensure smooth service, upholding high standards and safety protocols.

Role requires teamwork, the ability to transport items, stand for long periods, and strong communication skills. Join a premium property known for culinary excellence and guest satisfaction.