Banquet Server: Elevate Guest Dining

Seneca Gaming Corporation; City of Niagara Falls (NY); On-site; USD 12,000 - 17,000; Full time

Job summary

Seneca Resorts & Casinos is seeking a Banquet Server to deliver an enjoyable, expertly served dining experience and exceed guest expectations. The role includes acting as a welcome greeter, cocktail server, hors d’oeuvre passer, reception bus person, buffet runner, front/back server, and exit usher within policy guidelines.

The position emphasizes exceptional customer service, punctual attendance, and completion of required training within nine months, with a 24-hour schedule affecting hours.

Qualifications

• Must be 18 years of age or older upon employment.
• High school diploma or its equivalent preferred.
• Six (6) months previous food and beverage experience in an upscale outlet.
• Ability to perform wait and server standards within a specific time frame.
• Excellent guest relation skills and an ability to be attentive and anticipate all guest needs are necessary (be proactive).

Responsibilities

• Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times.
• Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
• Must complete all required SGC Training programs within nine (9) months from commencement of employment.
• Attend all necessary meetings.

Skills

Guest service

English communication

Multitasking

Education

High school diploma or equivalent

Job description

Seneca Resorts & Casinos is seeking a Banquet Server to deliver an enjoyable, expertly served dining experience and exceed guest expectations. The role includes acting as a welcome greeter, cocktail server, hors d’oeuvre passer, reception bus person, buffet runner, front/back server, and exit usher within policy guidelines.

The position emphasizes exceptional customer service, punctual attendance, and completion of required training within nine months, with a 24-hour schedule affecting hours.