Banquet Server | Elegant Event Service & Guest Care

Holiday Inn Tyler Conference Center; Tyler (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Holiday Inn Tyler Conference Center is seeking a banquet service team member to ensure timely food and beverage service for functions while upholding IHG professional standards. You will perform banquet side work, set tables, carry trays, and provide excellent customer service in a fast-paced hotel environment.

Your role includes maintaining presentation, attending pre-meal meetings, adhering to BEOs, and collaborating with the Banquet team to meet guest needs during events.

Qualifications

• Previous serving and guest service experience preferred.
• Must have and maintain current TABC, Food handlers ServSafe.
• Willing to work a flexible schedule, including weekends, holidays and evenings.
• Excellent interpersonal, oral and written communication skills.
• Ability to multitask and remain friendly in a fast-paced environment.
• Demonstrates teamwork and a positive attitude.

Responsibilities

• Perform all banquet side work as designated by the Banquet Captain/Managers.
• Efficiently and properly perform all service standards.
• Maintain presentation of banquet functions with attention to detail (linens, chairs, floors, windows, lighting).
• Attend to all guest needs during functions and related duties.
• Report to Banquet Manager any housekeeping or banquet equipment repairs.
• Adhere to liquor liability laws and attend pre-meal meetings.
• Follow all details on Banquet Event Orders (BEOs).
• Set tables to specifications, carry trays, and provide excellent customer service.
• Complete banquet consumption sheets as designated by supervisors.
• Attend department meetings and trainings; complete other duties as assigned.

Skills

Guest service

Interpersonal skills

Multitasking

Teamwork

Education

TABC certification

Food handlers / ServSafe

Job description

Holiday Inn Tyler Conference Center is seeking a banquet service team member to ensure timely food and beverage service for functions while upholding IHG professional standards. You will perform banquet side work, set tables, carry trays, and provide excellent customer service in a fast-paced hotel environment.

Your role includes maintaining presentation, attending pre-meal meetings, adhering to BEOs, and collaborating with the Banquet team to meet guest needs during events.