Banquet Server

Holiday Inn Tyler Conference Center; Tyler (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Holiday Inn Tyler Conference Center is seeking a banquet service team member to ensure timely food and beverage service for functions while upholding IHG professional standards. You will perform banquet side work, set tables, carry trays, and provide excellent customer service in a fast-paced hotel environment.

Your role includes maintaining presentation, attending pre-meal meetings, adhering to BEOs, and collaborating with the Banquet team to meet guest needs during events.

Qualifications

• Previous serving and guest service experience preferred.
• Must have and maintain current TABC, Food handlers ServSafe.
• Willing to work a flexible schedule, including weekends, holidays and evenings.
• Excellent interpersonal, oral and written communication skills.
• Ability to multitask and remain friendly in a fast-paced environment.
• Demonstrates teamwork and a positive attitude.

Responsibilities

• Perform all banquet side work as designated by the Banquet Captain/Managers.
• Efficiently and properly perform all service standards.
• Maintain presentation of banquet functions with attention to detail (linens, chairs, floors, windows, lighting).
• Attend to all guest needs during functions and related duties.
• Report to Banquet Manager any housekeeping or banquet equipment repairs.
• Adhere to liquor liability laws and attend pre-meal meetings.
• Follow all details on Banquet Event Orders (BEOs).
• Set tables to specifications, carry trays, and provide excellent customer service.
• Complete banquet consumption sheets as designated by supervisors.
• Attend department meetings and trainings; complete other duties as assigned.

Skills

Guest service

Interpersonal skills

Multitasking

Teamwork

Education

TABC certification

Food handlers / ServSafe

Job description

Job Details

Job Location: Tyler, TX 75703

Job Description

This team member will ensure that all food and beverage service for functions in the banquet department of the hotel are served on time and that all of IHG professional standards are upheld.

Responsibilities

• Perform all Banquet side work as designated by the Banquet Captain and/or Banquet Managers.
• Efficiently and properly perform all service standards.
• Maintain overall presentation of banquet functions with attention to detail by ensuring that linens and chairs are clean and straight; floors, walls, and windows are clean; light bulbs are not burnt out; centerpieces are fresh (if applicable) and polished; condiments are clean and full according to standards.
• Attend to all needs of the guests during functions and function related duties.
• Report to the Banquet Manager any need for housekeeping and/or repairs of and banquet equipment.
• Must be familiar with and adhere to all liquor liability laws.
• Must attend all designated pre-meal meetings.
• Must follow all details as described on Banquet Event Orders (BEO's).
• Must be able to set tables to specifications, carry trays, and have excellent customer service experience.
• Complete banquet consumption sheets as designated by the Banquet Captain and Manager.(if needed)
• Attend department meetings and other company required trainings.
• Complete other duties as assigned by management.

Qualifications

• Previous serving and guest service experience preferred.
• Must have and maintain current TABC (if needed) , Food handlers ServSafe
• Must be willing to work a flexible schedule, including weekends, holidays and evenings.
• Must agree and adhere to compensation acknowledgment and tip reporting guidelines.
• Must have excellent interpersonal, oral and written communication skills.
• Ability to multitask and portray a friendly demeanor in a fast-paced environment.
• Must consistently demonstrate a teamwork-oriented and positive attitude
• Must excellent communication skills

Physical Requirements:

• Must be able to lift to 50lbs and stand and walk for the duration of a full shift.
• Must be able to walk, push, pull, stoop, bend and lift items of moderate weight.