Banquet Server- Columbus

Valley Hospitality Services; Columbus (GA); On-site; USD 16,531 - 22,041; Part time

Job summary

Valley Hospitality Services is seeking event staff to provide first-rate service at banquets, conventions, and meetings. You will assist with setup, greet guests, and ensure satisfaction while keeping service areas stocked and organized.

The role requires 17+ age, a high school diploma or GED, attention to detail, and strong communication. You may work nights/weekends/holidays and participate in trainings.

Qualifications

• Must be 17 years of age or older.
• Detail oriented with written and verbal communication skills.
• Basic mathematical skills required.
• Must pass a background check.

Responsibilities

• Assist with event setup: tables, chairs, decorations, serving stations.
• Greet guests and monitor satisfaction throughout the event.
• Be familiar with event organization, menus and service style.
• Serve guests with food/beverage in a courteous, efficient manner; keep tables and buffets stocked.
• Pre-bus tables by clearing soiled dishes after each course.
• Breakdown trays and linens in the dish room according to standards.
• Perform setup and closing procedures per staff checklist.
• Adhere to uniform and grooming requirements and company standards.
• Be a team player and resolve guest issues professionally.
• May work nights, weekends and holidays; attend meetings/trainings.
• Perform other duties as assigned by management.

Skills

Customer service

Detail oriented

Written communication

Verbal communication

Basic math skills

Background check required

Education

High school diploma or GED

Job description

Overview

Provide first-rate customer service to small and large banquets, conventions, conferences, meetings, and events.

Responsibilities and Requirements

• Assist with set up for the event to include placement of tables, chairs, putting up decorations, and preparing serving stations.
• Greet guests as they arrive and check on them to ensure customer satisfaction.
• Must be familiar with organization of the event and have a thorough knowledge of menus and service style utilized per event.
• Service guests with all food/beverage requirements in a courteous, efficient manner along with ensuring tables and buffets are kept stocked and appealing.
• Pre-bus all tables by removing soiled dishes after each course and throughout the event.
• Breakdown trays of soiled dishes and linen in the dish room according to established standards.
• Perform setup and closing procedures and in-function duties according to staff assignments and established checklist.
• Comply with company requirements for personal appearance and grooming to include wearing the provided uniform and name tag.
• Act in accordance with all company standards/regulations to encourage safe and efficient hotel operations.
• Must be a team player.
• Resolve guest issues in a professional manner.
• May be required to work nights, weekends, and holidays.
• Attend meetings/trainings required by management.
• Perform other duties as assigned by management.

Qualifications and Education Requirements

• Must be 17 years of age or older.
• High school diploma or GED preferred.
• Detail oriented and strong written/verbal communication required.
• Basic mathematical skills required.
• Must pass background check.

Physical requirements

• Must be able to stand for extended periods of time as well as walking, bending, and stooping on occasion.
• Able to lift, carry, push, and pull up to 25 lbs.

Disclaimer

The job description is not an exhaustive list of all functions the employee may be required to perform. Valley Hospitality reserves the right to revise the job description at any time. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.