Banquet Server

ATH Hotel Company; Cincinnati (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Salary Daily Pay

Hotel Discount Program

Uniforms Provided

Health, Dental, Vision, Life Insurance

Paid PTO 401k with employer match

Food and Beverage Discounts

Tuition Reimbursement

Job summary

Valor Hospitality is seeking a Banquet Server to ensure guests have a great experience during dining and meetings at the property. You will interact positively with guests, be attentive to needs, and help create a welcoming, comfortable, and relaxed atmosphere.

Requirements include a high school diploma, 3–6 months in food/beverage service, and TIPs certification. Strong English and teamwork are essential as you support setup, service, and post-event duties.

Qualifications

• High school education or equivalent experience.
• 3–6 months experience in a food/beverage services environment.
• TIPs certification.
• Able to read, speak and understand English.

Responsibilities

• Check BEOs to ensure information is accurate.
• Review BEOs at shift start to confirm room setup as contracted.
• Know the menu for each function and explain major ingredients and prep methods.
• Coordinate with Banquet Captain/Lead Server for special needs.
• Set tables, glassware, flatware and silverware per dining rules and specs.
• Greet and serve guests following service policies and procedures.
• Keep station neat and clean during service.
• Deliver items, fulfill guest needs, remove courses and replenish utensils.
• Assist with setup/breakdown of buffet or special tables and equipment.
• Follow guest check and money-handling procedures for service.
• Complete assigned side work.

Skills

Guest service

Communication

TIPs Certified

English proficient

Education

High school diploma

Job description

COMPANY OVERVIEW

At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here. Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.

POSITION PROFILE

Interact with guests and ensure guests have a great experience when dining and meeting at the property. Be responsible for positive guest interactions while serving guests in a friendly and efficient manner. Expected to be attentive to guest needs and making them feel welcome, comfortable, important and relaxed, at all times.

ESSENTIAL RESPONSIBILTIES

• Check server’s and house person’s BEOs to ensure that all information is accurate.
• Review Banquet Event Orders (BEO’s) at the beginning of each shift to ensure room is set as contracted.
• Know the menu for each function served and be able to explain the major ingredients and preparation methods for each item to be provided.
• Be in communication with the Banquet Captain/ Lead Server in regard to any special needs.
• Set tables, glassware, flatware and silver ware per dining rules and specification.
• Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
• Keep station neat and clean while servicing guest per established policies and procedures.
• Maintain a proper dining experience, delivering items, fulfilling guest’s needs, removing courses, replenishing utensils, refilling glasses.
• Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment.
• Assist Lead Banquet Server in setting up/breaking down buffet or other special food service tables, stations, and equipment.
• Follow all guest check and money-handling procedures when serving a-la-carte and food and beverage.
• Complete assigned side work

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

High school education or equivalent experience. Three - Six months experience in a food/beverage services environment or establishment. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must be TIPs certified. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Able to read, speak and understand English.

PHYSICAL DEMANDS

Able to lift, push, carry 20 - 40 lbs. Stand continuously for long periods of time. Communicate information and hotel services to management, staff and guests.

BENEFITS PACKAGE

• Competitive Salary Daily Pay!
• Team Member Hotel Discount Program
• Uniforms Provided for most positions
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
• Paid PTO 401k with employer match
• Food and Beverage Discounts
• Tuition Reimbursement

We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we operate 25 properties and have ambitious development and growth plans. Our mission to go beyond hospitality by creating memorable experiences and lasting connections with our guests. It's our uncomprising passion for outstanding service that makes us who we are. At the core of this philosophy is our people. Our culture runs on passion, enthusiasm and fun. We love what we do! We set the bar high and we are relentless in our pursuit to re-define hospitality.