Banquet Houseman - The Summit Hotel

The Summit Hotel; Cincinnati (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Salary

Daily Pay!

Team Member Hotel Discount Program

Uniforms Provided

Health, Dental, Vision, Life Insurance

Paid PTO

401k with employer match

Food and Beverage Discounts

Tuition Reimbursement

Job summary

Valor Hospitality in the United States is seeking a banquet service professional to properly set, clean and maintain all function rooms, service corridors, storerooms and public areas, ensuring safety and first-class guest service.

You will work with Sales and Food & Beverage, check BEOs, set rooms, buffets and tables, handle AV equipment and maintain equipment in good working order, while upholding OSHA guidelines.

Qualifications

• Education: High school education or equivalent experience.
• Experience: Six months hotel or convention center banquet food/beverage services.
• Skills and Abilities: Able to read, speak and understand English; able to lift 20–40 lbs; stand for long periods; communicate hotel services to management, staff and guests.

Responsibilities

• Check server’s and house person’s BEOs to ensure information accuracy.
• Set rooms, buffets, and tables according to BEO specifications and supervisor instructions.
• Check electrical hook-ups and tape down exposed cords for equipment in use.
• Perform guest contact activities with cordial, efficient and professional service.
• Ensure storerooms are clean, organized and secured.
• Assist in equipment inventory as scheduled.
• Attend staff setup and technical training regularly.
• Organize Banquet hall to promote a productive, safe and energy-conserving environment.
• Maintain equipment cleanliness and repair; ensure rooms meet department standards.

Skills

Banquet operations knowledge

Customer service

Teamwork

AV equipment operations

OSHA safety awareness

English proficiency

Education

High school diploma or equivalent

Tools

Audio-Visual equipment

Job description

COMPANY OVERVIEW At Valor, we are passionate Hotelitarians-driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here. Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.

COMPANY OVERVIEW Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits. We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you with the opportunity to be successful.

POSITION PROFILE Properly set, clean and maintain all function rooms, service corridors, storerooms and public function areas in a safe, accident-free manner. Provide excellent customer service and work closely with guests, Sales, and the Food and Beverage departments.

ESSENTIAL RESPONSIBILITIES

• Check server’s and house person’s BEOs to ensure that all information is accurate.
• Set rooms, buffets, and tables according to BEO specifications and Supervisor instructions.
• Check electrical hook-ups for proper working order and tape down all exposed cords for equipment in use.
• Perform all guest contact activities or guest request with a cordial, efficient and professional manner while maintaining a commitment to excellence.
• Ensure that all storerooms are clean, organized and secured.
• Assist in equipment inventory as scheduled.
• Attend staff set-up and technical training on a regular basis.
• Organize Banquet hall to ensure a productive, safe and energy conserving work environment.
• Ensure proper maintenance (cleaning and repair) of all equipment.
• Ensure that all unused rooms are set to department’s standards.
• Constantly communicate all concerns to Banquet Manager.
• Assist the servers during service by responding to their requests; notify supervisor immediately of any difficulties.
• Maintain a cooperative, team-like attitude in working with supervisors and fellow associates in all departments.
• Enforce all safety and sanitation procedures including safety guidelines and OSHA requirements.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Education: High school education or equivalent experience.

Experience: Six months hotel or convention center -banquet food/beverage services environment. Experience and knowledge in all facets of banquet operations, convention services setup and a good understanding of AV equipment operations preferred.

Skills and Abilities: Able to read, speak and understand English. Able to lift, push, carry 20 - 40 lbs. Stand continuously for long periods of time. Communicate information and hotel services to management, staff and guests.

PHYSICAL DEMANDS

• Continuous Standing as needed
• Lift, pull, push, bend, and move items to support the hotel and outlets

BENEFITS PACKAGE

• Competitive Salary
• Daily Pay!
• Team Member Hotel Discount Program
• Uniforms Provided for most positions
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
• Paid PTO
• 401k with employer match
• Food and Beverage Discounts
• Tuition Reimbursement

We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we operate 25 properties and have ambitious development and growth plans. Our mission to go beyond hospitality by creating memorable experiences and lasting connections with our guests. It's our uncomprising passion for outstanding service that makes us who we are. At the core of this philosophy is our people. Our culture runs on passion, enthusiasm and fun. We love what we do! We set the bar high and we are relentless in our pursuit to re-define hospitality.