Host (AM Shift)

The Summit Hotel; Cincinnati (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Daily Pay

Hotel Discount

Uniforms Provided

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid PTO

401k with employer match

Food & Beverage Discounts

Tuition Reimbursement

Job summary

Valor Hospitality is seeking a Host/Hostess to greet guests, seat them, and ensure a smooth dining experience. You will coordinate seating, assist with reservations, and communicate with servers to maintain proper station coverage and timely service.

The role emphasizes a welcoming first impression, attention to detail, and teamwork to uphold high standards of hospitality across the dining room.

Qualifications

• First point of contact for guests and ensures they feel welcome.
• Ability to greet, seat, and assist guests with seating and menus.
• Strong guest service, teamwork, and a positive attitude are essential.

Responsibilities

• Greet guests, escort to tables, pull out chairs, and present menus.
• Manage entry doors to be clean, inviting, and welcoming.
• Inform servers of location and station; coordinate seating chart and reservations.
• Communicate with managers to staff private parties and align with kitchen on menu items.
• Maintain timing and flow by staying in contact with servers, managers, and kitchen.
• Greet guests leaving to ensure satisfaction and note any issues for management.

Skills

Customer service

Guest greetings

Hospitality mindset

Communication skills

Job description

COMPANY OVERVIEW

At Valor, we are passionate Hotelitarians-driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you're someone who notices the little things and strives to make a lasting impact, you'll thrive here. Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.

POSITION PROFILE

Greet and seat all guests and ensure a quality dining experience. Supervises and coordinate the activities of the dining room in a restaurant.

ESSENTIAL RESPONSIBILTIES

• Greet guests, escort them to their table, pull chair out for the guest, and present menus.
• Make sure entry doors are clean, free of debris and are inviting, and welcoming.
• Make sure all menus are wiped down, free of spots or stains, and complete with any special food and beverage items.
• Inform servers of their location and assigned station.
• Plan out the seating chart and organize the reservations for the evening.
• Check with the phone reservationists or answering machine messages to assure you have all reservations.
• Check with manager to assure private parties are properly staffed and organized for the evening.
• Check with kitchen to verify menu items are readily available.
• Keep in constant contact with the servers, manager, and the kitchen to ensure timing and food preparation is synchronized with guest flow.
• Greet guest as they are leaving the restaurant to ensure guest had a pleasant dining experience. Check to see that everything was wonderful. Not only is the host or hostess the first impression the guest gets when they come to an establishment, they are also the last. Check with every guest to note any problem to quickly get a manager.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

You are the first point of contact for guests. You'll greet them, make them feel welcome, answer questions. Making sure guests feel comfortable, valued, and attended to is the core of the role. Handling special requests (e.g., seating for kids, accessibility), dealing with waiting lists, helping resolve issues. Positive Attitude & Empathy Knowledge of Restaurant Flow & Basic Systems

PHYSICAL DEMANDS

Able to lift, push, carry 20 - 40 lbs. Stand continuously for long periods of time. Communicate information and hotel services to management, staff and guests.

BENEFITS PACKAGE

Competitive Salary Daily Pay! Team Member Hotel Discount Program Uniforms Provided for most positions Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options Paid PTO 401k with employer match Food and Beverage Discounts Tuition Reimbursement

ABOUT US

We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we operate 25 properties and have ambitious development and growth plans. Our mission to go beyond hospitality by creating memorable experiences and lasting connections with our guests. It's our uncomprising passion for outstanding service that makes us who we are. At the core of this philosophy is our people. Our culture runs on passion, enthusiasm and fun. We love what we do! We set the bar high and we are relentless in our pursuit to re-define hospitality.