Banquet Server

River City Casino & Hotel; St. Louis (MO); On-site; USD 28,000 - 40,000; Part time

Benefits offered by this job

Day 1 medical, dental, & vision

Uber benefit

Recognition programs with cash rewards

Tuition Reimbursement

Lindenwood University Discounts

Diversity Scholarship

Job summary

River City Casino & Hotel is seeking an on-call Banquet Server to deliver fast, friendly, professional service to guests and staff. You will take and deliver orders, check guest satisfaction, and maintain menu knowledge.

The role requires a High School Diploma, willingness to work evenings, weekends, and holidays, and the ability to work independently or in a team. Pay starts at $7.50 per hour plus tips, with average earnings between $22 and $25 per hour, plus benefits.

Qualifications

• High School Diploma or equivalent is required.
• Experience in a high-volume restaurant is preferred.
• Must read, write, speak and understand English.
• Ability to work flexible hours including evenings, weekends, holidays, and overtime.

Responsibilities

• Provides fast, friendly, professional, and responsive customer service to restaurant guests, restaurant staff, and culinary production team.
• Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction.
• Maintains current and accurate information regarding menu, preparation techniques, seasonings, ingredients, and plate presentation.
• Suggests items to guests based on expressed guest preferences.
• Resolves service issues according to established guidelines.
• Assists bus persons in bussing, cleaning, and setting tables.
• Maintains cleanliness of designated areas per health and safety standards.
• Deep cleans restaurant equipment as scheduled or required.
• Operates and maintains equipment per guidelines and safety procedures.
• Completes assigned side work as directed.
• Maintains confidentiality in all company matters.

Skills

Customer service

Teamwork

English fluency

Food service knowledge

Education

High school diploma

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits - such as day-one medical coverage, 401(k) matching, and annual performance bonus - may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

What does River City Casino & Hotel have to offer?

• Day 1 medical, dental, & vision benefits!
• Uber benefit for nearby metro stops.
• Recognition programs with cash rewards, gift cards, & more.
• Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.

As a Banquet Server, you will:

Shift: On-Call | Pay: $7.50 per hour + tips (Avg $22 to $25 per hour)

• Provides fast, friendly, professional, and responsive customer service to restaurant guests, restaurant staff, and culinary production team.
• Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction.
• Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation).
• Suggests items to guests based on expressed guest preferences.
• Resolves service issues according to established guidelines.
• Assists bus persons, as necessary, in bussing, cleaning, and setting tables.
• Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.
• Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines), as scheduled, or required.
• Operates and maintains equipment as required in accordance with established guidelines and safety procedures.
• Completes assigned side work as directed.
• Maintains strict confidentiality in all company matters.

BRING US YOUR BEST.

• High School Diploma or equivalent, with previous food server experience in a high-volume restaurant preferred.
• Knowledge of wine service, table service procedures, and table etiquette strongly preferred.
• Must be able to read, write, speak, and understand English.
• Must have excellent customer service and interpersonal skills.
• Ability to effectively work independently and as part of a team.
• Ability to follow all departmental and property policies and procedures.
• Must be able and willing to work flexible hours including evenings, weekends, holidays, and overtime, as business needs dictate.
• Ability to share or divide attention among several ongoing activities, projects, or assignments.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet.

We're changing entertainment.

Follow us.

Equal Opportunity Employer

STARTING SALARY

Up to $25.00 per hour