Banquet Server

Enchantment Resort; Sedona (AZ); On-site; USD 20,664 - 27,552; Full time

Job summary

Enchantment Resort in Sedona, Arizona is seeking a Banquet Server to provide food and beverage service during events. This role involves set-up and teardown, ensuring exceptional service, and teamwork. Candidates should have a high school diploma, food handler’s certification, and a positive attitude. Prior serving experience is desired. The position demands physical stamina and the ability to work in various conditions while adhering to safety procedures.

Qualifications

• Must work well with or without direct supervision.
• Must maintain current food handler’s certification.
• Needs to be flexible, self-motivated, and positive.

Responsibilities

• Provide banquet food and beverage service to guests.
• Assist in the set-up of banquet functions.
• Communicate challenges or requests to Banquet Captain.

Skills

Interpreting Banquet Event Orders

Teamwork

Customer service

Positive attitude

Education

High school diploma or equivalent

Job description

How you will enjoy your day

To facilitate banquet food and beverage service to each guest in an expedient, professional and courteous manner. Set-up and teardown of assigned functions

Work Performed

1. Read and understand all particulars of Banquet Event Orders including start time and menus
2. Arrive at scheduled start time in appropriate uniform and ready to work
3. Uniform must be neat and pressed
4. Collect all necessary equipment and bring to designated area(s)
5. Polish all china, glass and silverware
6. Assist in the set-up of banquet functions
7. Provide banquet food and beverage service to guests in a professional and courteous manner consistent with established standards and levels of excellence
8. Work efficiently and as a team
9. Expediently communicate any challenges, guest complaints or requests to the Banquet Captain
10. After function, remove and return all equipment to proper storage
11. Retrieve and store all china, glass and silverware to proper storage
12. Respond to the Banquet Captain’s instructions and directions
13. Observe all safety procedures during the execution of assigned duties
14. Maintain a positive and professional attitude towards guests, co-workers and management
15. Report to Banquet Captain before ending work shift
16. Other duties as assigned

Supervision Exercised

None

Supervision Received

Lead Server, Banquet Captain and Banquet Manager

Minimum Requirements

High school diploma or equivalent. Must work well with or without direct supervision. Must be able to interpret and follow directions related to BEO’s (Banquet Event Orders). Must be neat and well groomed at all times. Needs to be flexible, self motivated, positive and have a professional attitude towards guests, co-worker and management. Must maintain current food handler’s certification. Prior serving experience desired. English skills necessary to communicate with guests

Physical Requirements

• Lifting & Carrying up to 50 lbs.
• 90% walking, lifting and bending
• 10% Standing
• Hearing and Manual Dexterity
• Distance vision 1-3 feet
• Use of Cleaning Solutions
• Ability to work in all types of weather conditions