Banquet Server

Hei Hotels Inc.; Savannah, Northern (GA, KY); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Health and wellness packages

Travel benefits

Product and service discounts

401(k) with matching funds

DailyPay earnings access

Job summary

HEI Hotels & Resorts, at The Kimpton Brice Hotel in Savannah, GA, seeks a Banquet Server to assist with banquet events and ensure outstanding guest experiences. You will set up rooms, greet guests, serve food and beverages, and maintain service standards throughout functions.

Responsibilities include attending pre-event roll calls, coordinating with supervisors, refreshing stations, handling alcohol service per regulations, and resetting spaces for subsequent events.

Qualifications

• Hotel experience preferred.
• Must be a team player and help coworkers.
• Basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings and serviceware.
• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
• Ability to remember, recite and promote the variety of menu items.
• Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
• Ability to operate beverage equipment.
• Ability to stand for long periods of time with or without reasonable accommodation.
• Effective verbal and written communication skills.

Responsibilities

• Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware.
• Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
• Greet guests and respond to requests in a friendly and courteous manner.
• Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet.
• Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Replenish beverages as necessary, and check with guests for overall satisfaction.
• Once banquet is complete, reset banquet room according to Supervisor's specifications to ensure the readiness of the room for the following function.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Skills

Hotel experience

Team player

Food & beverage knowledge

Table settings

Menu knowledge

Lift up to 30 lbs

Beverage equipment

Stand for long periods

Communication skills

Job description

About Us At the Kimpton Brice Hotel, we take a great pride in creating a vibrant and welcoming atmosphere that blends Southern charm with modern sophistication. Our stunning design, luxurious amenities, and highly personalized service are all crafted with one goal in mind- to make every guest feel at home in the heart of Savannah. Savannah's picturesque streets, rich history, and warm hospitality serve as the perfect backdrop for your carrer. With its blend of art, culture, and renowed cuisine, this city is sure to inspire you both inside and outside of the hotel. As part of the Kimpton famiily, you'll join a culture that values creativity, inclusivity, and genuine connections. We believe in cultivating and environment where everyone has the opportunity to thrive and grow, and we're committed to supporting your personal and professional development. Additionally, as an associate at the Kimpton Brice, you'll enjoy the competitive compensation, benefits , and PTO programs offered by HEI Hotels & Resorts. Our team members also benefit from a comprehensive range of perks, including health and wellness packages, robust retirement plans, travel benefits, product and service discounts, and so much more. Come join a team where passion, creativity, and Southern hospitality meet, and take the next steps in your career with us at The Kimpton Brice.

Compensation

Tipped/Service Charge Eligible? Yes Discretionary Performance Bonus Eligible? No

Overview

Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.

Essential Duties and Responsibilities

• Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware.
• Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
• Greet guests and respond to requests in a friendly and courteous manner.
• Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet.
• Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Replenish beverages as necessary, and check with guests for overall satisfaction.
• Once banquet is complete, reset banquet room according to Supervisor's specifications to ensure the readiness of the room for the following function.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Qualifications and Skills

• Hotel experience preferred.
• Must be willing to "pitch-in" and help co- workers with their job duties and be a team player with or without reasonable accommodation.
• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings and serviceware.
• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
• Ability to remember, recite and promote the variety of menu items.
• Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
• Ability to operate beverage equipment, e.g., coffee maker with or without reasonable accommodation.
• Ability to stand for long periods of time with or without reasonable accommodation.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

• HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
• For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.
• Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.
• HEI also provides pet insurance through the ASPCA.
• For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.
• Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.
• Specific details and eligibility of these programs vary by location and employment status.
• We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

Equal Opportunity

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.