Outlet 1 Host

Hei Hotels Inc.; Savannah, Northern (GA, KY); Hybrid; USD 18,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) with matching

DailyPay access

Hotel room discounts

Travel benefits

Paid time off (PTO)

Job summary

The Kimpton Brice Hotel in Savannah is seeking a guest-focused hospitality host to welcome guests, manage seating, and coordinate with the team during service. You will maintain a welcoming dining environment and support reservations and events with a positive attitude.

Our team emphasizes Southern hospitality, professional development, and a comprehensive benefits program. Tipped/service charge eligible with potential performance bonuses and wellness coverage through HEI Hotels & Resorts.

Qualifications

• Ability to comprehend guest requests, memos, reservations and event orders.
• Excellent memory to recite menu items and promotions.
• Strong interpersonal skills to handle guests with empathy and care.

Responsibilities

• Meet and greet guests, offer seating choice, escort to table and present menu.
• Read and log daily communications to coordinate shifts and management.
• Maintain dining room setup and ensure smooth reservations and events.
• Adhere to attendance rules and be available to work regularly.
• Perform other job-related duties as assigned.

Skills

Greet guests

Seat guests

Customer service

Communication skills

Job description

About Us

At the Kimpton Brice Hotel, we take a great pride in creating a vibrant and welcoming atmosphere that blends Southern charm with modern sophistication. Our stunning design, luxurious amenities, and highly personalized service are all crafted with one goal in mind- to make every guest feel at home in the heart of Savannah. Savannah's picturesque streets, rich history, and warm hospitality serve as the perfect backdrop for your carrer. With its blend of art, culture, and renowed cuisine, this city is sure to inspire you both inside and outside of the hotel. As part of the Kimpton famiily, you'll join a culture that values creativity, inclusivity, and genuine connections. We believe in cultivating and environment where everyone has the opportunity to thrive and grow, and we're committed to supporting your personal and professional development. Additionally, as an associate at the Kimpton Brice, you 'll enjoy the competitive compensation, benefits , and PTO programs offered by HEI Hotels & Resorts. Our team members also benefit from a comprehensive range of perks, including health and wellness packages, robust retirement plans, travel benefits, product and service discounts, and so much more. Come join a team where passion, creativity, and Southern hospitality meet, and take the next steps in your career with us at The Kimpton Brice.

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Tipped/Service Charge Eligible? Yes

Discretionary Performance Bonus Eligible? No

Overview

• Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu.
• Read, maintain, and make daily entries in the logbook to coordinate communication between shifts and management.
• Maintain proper set-up of dining room.
• Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Qualifications and Skills

• Ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials.
• Ability to remember, recite and promote the variety of menu items.
• Ability to move throughout a crowded room to seat guests with or without reasonable accommodation.
• Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer, and providing positive and proactive solutions.
• Ability to establish and maintain effective working relationships with associates, customers, and patrons.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

• HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
• For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.
• Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.
• HEI also provides pet insurance through the ASPCA.
• For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.
• Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.
• HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
• We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

Work today, get paid today!